At Amazon were working to become Earths most customer-centric company. To get there we need exceptional leaders to join our team. Thats where you come in.
The Amazon Vendor Services (AVS) program supports our largest and most strategic brand partners enabling them to maximize success on Amazon. This BA role sits with the AVS Central Program team responsible for overseeing the strategic direction and driving consistency and efficient execution of the program vision and goals. Were looking for a Sr. Business Analyst to be a key part of this critical mission.
In this role you will: -Drive Business Impact for AVS Vendors through resource management analytical support and automation -Create foundational business reporting providing strategic insights into program trends -Work closely with cross-functional teams including retail business product finance and business intelligence engineering
The ideal candidate will: -Have a proven track record of end-to-end ownership and driving decisions with conviction in a fast-paced environment -Be highly autonomous and able to dive deep into data to create scalable repeatable reporting -Operate with a business owner mindset optimizing for customer obsession and continuous improvement.
Were looking for leaders who can dive deep into details and use those insights to identify the big picture opportunities. If that sounds like you wed love to talk.
Key job responsibilities Key Job responsibilities include: -Building New Business Analytics Solutions -Driving Continuous Improvement Initiatives -Surfacing Business Insights -Defining Program Success Metrics -Maintaining Program Resources -Managing Exception Requests
About the team AVS Central is a Product and Program team responsible for improving the value of the AVS offering. We work backwards from Amazons vendors using robust mechanisms to collect vendor feedback and find ways to improve the AVS value proposition. We innovate on behalf of vendors by piloting and launching new service tiers offering better data and insights increasing speed-of-support and partnering across teams to build new unique-to-AVS programs. AVS Central also builds and manages best practices for our AVS Customer Success (CSM) teams ensuring each vendor is receiving consistent industry leading service. In addition to innovating on behalf of enrolled vendors AVS Central works to improve program efficiency partnering across teams to streamline processes and deliver automation allowing us to provide a higher level of service with less manual effort.
- Bachelors degree or equivalent - 3 years of business or financial analysis experience - 3 years of Excel (including VBA pivot tables array functions power pivots etc.) and data visualization tools such as Tableau experience - Experience with SQL - Experience defining requirements and using data and metrics to draw business insights - Experience making business recommendations and influencing stakeholders
- Experience in vendor management retail supply chain or e-commerce a plus.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
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