Assistant Store Manager
Assistant Store Manager
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Job Description
Be part of an iconic story.
TOMMY HILFIGER is one of the worlds most recognized global lifestyle brands confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS complemented by a range of licensed product categories that extend the brand lifestyle across generations geographies activities and occasions. Tommy Hilfigers global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people organizations and ideas boldly driving the future of Fashion Art Music Entertainment and Sport. Major global campaigns sponsorship platforms and disruptive activations with world-class athletes musicians and entertainers bring a constant source of energy and inspiration to the brand. Immerse yourself in TOMMY HILFIGER here! (YouTube Instagram TikTok)
POSITION SUMMARY
Assistant Managers lead the effort to exceed expectations provide exceptional service and display passion for our brand. They work closely with the Store Manager to lead a team focused on delivering top line sales results. Assistant Managers support recruitment talent development and performance management.
RESPONSIBILITIES
Customer Experience
Leads the effort to greet and offer assistance to every customer; provides real-time coaching to associates.
Encourages and helps associates maintain an in-depth knowledge of product and promotions to help explain value and build brand loyalty.
Partners with the Store Manager to make decisions that support brand standards customer service expectations and connect the stores goals to the larger business objectives.
Prioritizes delivering an exceptional customer experience throughout the store and always places our customer first; quickly resolves customer concerns while exceeding their expectations.
Commitment to Efficiency
Leads merchandising execution filling in based on sell-through and collaborating with the Store Manager on new arrival merchandising decisions.
Enforces all company tools policies and procedures; provides loss prevention training and coaches associates to maintain awareness and report concerns.
Creates and maintains schedules to support payroll strategies and budgets; assists in the oversight of expenses and inventory.
Assists with business analysis and planning; conveys opportunities and customer feedback to the Store Manager.
Associate Morale
Recruits and on-boards top talent to ensure a best-in-class team; evaluates current talent and provides observations to Store Manager.
Motivates and inspires associates to achieve sales goals and uphold brand standards; models expectations recognizes outstanding performance and assists in the coaching and development of associates.
Demonstrates a sense of pride commitment and passion for the brand and our customers; treats customers and store team professionally courteously and respectfully.
Celebrates and embraces individuality inclusion and partnership; builds relationships and seeks out feedback for continuous self-development.
Champions innovation and change supports company initiatives and reinforces a continuous improvement environment.
QUALIFICATIONS
Minimum of 1 year of retail store management experience required.
Bachelors/Associate degree preferred; high school diploma/equivalent required.
Flexible schedule required including nights weekends and overnight shifts; some travel may be requested.
Excellent communication and time management skills.
Ability to walk stand bend reach and squat for prolonged periods and carry up to 20 pounds.
Your Wellbeing is Our Priority
At PVH we offer competitive cost-effective and comprehensive benefit packages. We strive to provide options when it comes to your health finances and work-life balance. This includes:
Insurance:best in class medical insurance vision insurance dental insurance life insurance disability insurance and more.
401(k):An above-market 401(k) contribution to help our eligible associates save for retirement.
Flexible Workplace:Company-paid holidays paid time off seasonal hours and flexible work schedules.
Wellbeing Support:A variety of wellbeing tools and programs.
Services:Access to services for childcare elder care adoption preparation pet care plus reimbursement for backup care when your regular plans fall through.
Education Assistance:Receive support for continued education including tuition reimbursement.
Associate Discount:Shop at our company outlets and e-commerce sites at a discount.
Please note eligibility depends on employment status location and length of time employed with PVH and our benefits may be subject to change. Applications will be accepted on a rolling basis until the position is filled.
About PVH:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach we are driving fashion forward for good as one team with one vision and one plan. Thats the Power of Us thats the Power of PVH.
One of PVHs greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued and every voice is heard and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.
PVH Corp. or its subsidiary (PVH) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race ethnicity color sex gender identity or expression age religion national origin citizenship status sexual orientation genetic information physical or mental disability military status or any other characteristic protected under federal state or local law. In addition to complying with all applicable laws PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill ability educational background work quality experience and potential.
To achieve these goals across the United States and its territories PVH prohibits any PVH employee agent or representative from requesting or otherwise considering any job applicants current or prior wages salary or other compensation information in connection with the hiring process. Accordingly applicants are asked not to disclose this salary history information to PVH.
Required Experience:
Manager
Employment Type
Full-Time
