Full Time Customer Support Specialist
Full Time Customer Support Specialist
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Job Description
Immediately hiring Full Time Customer Support Specialists at TelAssist!
What is a Customer Support Specialist Our technology allows us to be a virtual extension of our clients teams and to make a direct impact on their everyday operations. If youre a strong typist who loves customer service and talking to people this is the position for you! Every interaction is an opportunity to help a customer feel valued respected and taken care of. Were looking for people who are detail oriented motivated and compassionate to fill these important positions.
Customer service experience is a plus but not required.
This is an in office position.
Your job will be to professionally handle incoming calls greet callers provide and request required information transfer calls or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.
To be successful in this role you must have:
- A welcoming voice with an upbeat tone
- Strong command of the English language with good spelling and grammar
- Computer skills in a Windows based environment
- Good attendance
- The ability to type 35 words per minute or more
Our benefits for Full Time Employees include:
- Employee Stock Ownership
- Full Medical Dental and Vision Benefits
- Paid Vacation
- Traditional 401K with company matching
- Free Life Insurance policy
- Legal Assistance
Compensation: $21 / Hour with Perfect Attendance
Perfect Attendance is considered being on time for the start of your shift leaving and coming back on time from any breaks during your shift and fully completing your assigned shift. Compensation without perfect attendance is $18 / Hour.
Shifts Offered:
- Full Time - 40 hours per week 10 hour shifts
- Must be available to work a weekend day (Sat or Sun each week)
Training will last approximately one week. On your second week you will move to your new set schedule.
TelAssist is an Equal Opportunity Employer committed to providing equal employment opportunities to all applicants and employees without regard to race color religion sex sexual orientation gender identity national origin age disability veteran status or any other characteristic protected by applicable law.
Dont miss out on this opportunity Apply Today!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
