Lead Specialist - Survey Administration
Lead Specialist - Survey Administration
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Job Description
Company:
MercerDescription:
We are seeking a talented individual to join our Remuneration Data Solutions (Career) team at Mercer. This role will be based in Noida. This is a hybrid role that has a requirement of working at least three days a week in the office
Lead Specialist Survey Administration (D1)
What can you expect
The purpose of this role is to work independently on routine work for markets. The key accountabilities of this role will be to perform quantitative and qualitative analysis on client products and internal projects ensuring high quality and on-time delivery.
We will count on you for:
- Data / Survey Analysis:
Analyzing clients for accuracy and completeness
Ability to Identify data gaps and trends on data and statistical reports respectively providing recommendations to it. (Good to have Comp & Ben experience)
Communicating with consultants regarding participation and data validation
Generating data analysis and process statistical reports for publication
Updating data collection and report materials
Proficiently using Excel and Word in the course of analytical tasks
Adhering to all standards and guidelines established for line of business
Assuming ownership in tasks and ensures on-time completion
Participating in the delivery of multiple projects per year
Contributing to process documentation and software tools review as required
- Project management
Monitoring survey project plans and ensure deadline are met
Coordinating tasks with other project stakeholders
Communicating project status to internal/external groups
Collaborating in discussions to solve moderate issues (e.g. field or result errors) advising of potential risk
Ability to perform Route Cause Analysis and manage client escalations
Providing input to resource allocation
Providing project and technical peer review
Ensuring projects are executed as per established standards and processes
Identifying appropriate tools to use for specific work product recommendations
Preparing the documentation and regular updates of SOPs. Peer review all the survey work accordingly before releasing it to markets.
What you need to have:
- Graduate (any stream)
- Minimum 4 years experience in survey management
- Experience in similar kind of work statistical analysis or related field preferred
- Strong communications skills (verbal and written)
- Proficient with Microsoft Office Suite; Advance knowledge of Microsoft Excel
- Problem solving skills
- Minimum 12 months experience in current role as Lead Specialist/Senior Specialist
- Should have at least On Track or equivalent rating in last appraisal.
- Should not be under any Performance Continuity Plan or had any official Disciplinary action within the last 3 months
- Should not have applied for any other IJP within MCIPL in the last 3 months
What makes you stand out
- Excellent Communication Skills both written & verbal
- Executive presence that conveys composure and confidence in all situations
- Strong analytical research and problem-solving skills attention to details
- Good Knowledge on Total Rewards (Good to have)
Required Experience:
Unclear Seniority
Employment Type
Full-Time
