Operations Administrator (Full-Time)
Operations Administrator (Full-Time)
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Salary Not Disclosed
1 Vacancy
Job Description
Job description
We are a world-leading smart mobility SaaS company with oversubscribers across 23 countries and we are looking for a Operations Administrator to join our team. Our teams are collaborative vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Job Responsibilities:
- Assist in daily client scheduling and coordination via phone calls WhatsApp and email.
- Follow up promptly with clients to ensure smooth communication and task completion.
- Maintain daily SLAs to ensure timely service delivery.
- Prepare and update daily operational reports with accuracy and consistency.
- Collaborate closely with cross-functional teams including Sales Technical and Operations to support day-to-day activities.
- Perform day-to-day data entry and administrative support for contract management and documentation.
- Handle general administrative duties including filing document tracking and other assigned tasks.
Job Requirements:
- Tertiary education with outstanding academic performance.
- Experience in scheduling is a plus.
- Proficient in Malay English and Mandarin (to liaise with Mandarin speaking associates).
- Familiar with Microsoft Office applications.
- Excellent communication and interpersonal skills.
- Hands-on and a positive attitude.
- Team player with a high level of energy and able to work independently.
Employee Benefit
- Near LRT station (Abdullah Hukum)
- Unlimited Medical Outpatient Benefit - Clinical
- Insurances Coverage
- Start with 15 days AL
- New-born Baby Gift up to RM200
- Flexible Benefit
- Performance Bonus (Yearly)
- Dental Coverage
Employment Type
Full Time
