Hostess
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Job Description
The responsibilities and essential job functions of the Hostess role include but are not limited to the following:
- Provides a friendly and personalized welcome for guests
- Offers attentive service and adapts to any constraints guests may have
- Heeds any remarks made by guests and ensures follow-up
- Establishes good relations with guests offering advice and fostering customer loyalty
- Prepares the welcome desk and seat allocation.
- Takes the reservations and maintains reservation book
- Welcomes guests and provides the best seats available
- Cleans and tidies the restaurant and preparation after closing
- Before every work shift finds out about dish composition and any shortages
- Organizes his/her work to suit business demands events and guest preferences
- Ensures the equipment used remains in good condition.
Qualifications :
Your experience and skills include:
- Good command of written and spoken English communication skills
- Strong interpersonal and problem-solving abilities are essentials.
- Having Hotel Restaurant experience is an advantage
- Guest oriented service minded and attention to quality
- Detail oriented having good sales acumen
- Dynamic and presentable at all times
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Accor Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
Your team and working environment:
- Dynamic working environment
- Defined career development path
- Friendly and supportive team
Opportunities to make your mark. We provide an environment of trust respect and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
