GT/OT Technical Analyst II - Decatur, IL
GT/OT Technical Analyst II - Decatur, IL
Posted on :
23-06-2025
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1 Vacancy
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Job Description
GT/OT Technical Analyst II Decatur IL
This is an exempt level position.
Position Summary:
Hiring Manager- Chris Matlock
Recruiter- Sapna Upadhyay
About ADM
At ADM we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations a complete portfolio of ingredients and solutions to meet any taste and a commitment to sustainability we give customers an edge in solving the nutritional challenges of today and tomorrow. Were a global leader in human and animal nutrition and the worlds premier agricultural origination and processing company. Our breadth depth insights facilities and logistical expertise give us unparalleled capabilities to meet needs for food beverages health and wellness and more. From the seed of the idea to the outcome of the solution we enrich the quality of life the world over. Learn more at .
Base pay offered may vary depending on multiple individualized factors including market location job-related knowledge skills and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.
If hired employees will be in an at-will position and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.
The pay range for this position is expected to be between:
This is an exempt level position.
Position Summary:
- Under general supervision and using established procedures and policies provides support of ADM systems and users. Apply intermediate skills and knowledge of implemented systems to help resolve moderately complex issues and problems. Refers more complex issues to higher levels for guidance and/or resolution. Maintain a positive relationship with users.
- Advanced knowledge creating closing work tickets and trouble tickets.
- Intermediate knowledge required to support medium level application specific problems
- Ability to troubleshoot intermediate problems and effectively utilize available resources to resolve problems.
- Create and maintain positive relationships within user base to ensure support processes meet customer needs.
- Create and maintain positive relationships within the various IT support groups to meet needs and develop good working links. Ability to work well within groups to meet IT department directions and goals.
- Understand explain and assist with adherence of internal policy as it pertains to the group and user/customer base.
- Work with end users to ensure the uninterrupted running of lab instruments and associated computer equipment.
- Basic knowledge of order and inventory applications for receiving Creating closing work tickets and trouble tickets.
- Working with campus sites and local departments for company end user moves.
- Be proficient in WAN/LAN cabling installation practices
- Order and configure PCs and other related IT equipment.
- Assist end users with technical issues and support
- Be the lead on special requests & projects and high level work order requests
- Manage and control large infrastructure projects to ensure time lines and schedules are met.
- Work with 3rd party vendors on escalated issues
- High school diploma.2 Year degree in an IT related field or 3 - 5 years of Equivalent IT work experience.
- Effective Oral/Written Communications Skills.
- Proficient in Microsoft Office and Microsoft Windows 7-11 required.
- Proficient in Microsoft SCCM Microsoft Intune Azure Entra ID Virtualization environments such as VMWare Microsoft Windows Serverand Red Hat/Oracle Linux 7-9 preferred.
- Extended periods of sitting and keyboard operations. System outage windows will require occasional evening weekend and holiday work. Participation in on call rotation required. Must locate with a 60 minute commute. Occasional air travel may be required.
- Lifting 40lbs or more climbing ladders crawling in tight spaces walking standing kneeling for extended periods of time. Use of PPE working in extreme heat and cold environments.
Hiring Manager- Chris Matlock
Recruiter- Sapna Upadhyay
About ADM
At ADM we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations a complete portfolio of ingredients and solutions to meet any taste and a commitment to sustainability we give customers an edge in solving the nutritional challenges of today and tomorrow. Were a global leader in human and animal nutrition and the worlds premier agricultural origination and processing company. Our breadth depth insights facilities and logistical expertise give us unparalleled capabilities to meet needs for food beverages health and wellness and more. From the seed of the idea to the outcome of the solution we enrich the quality of life the world over. Learn more at .
Base pay offered may vary depending on multiple individualized factors including market location job-related knowledge skills and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.
If hired employees will be in an at-will position and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.
The pay range for this position is expected to be between:
Required Experience:
IC
Employment Type
Full Time
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