VTC Field Support Specialist - TS/SCI w/ FS Poly Required
VTC Field Support Specialist - TS/SCI w/ FS Poly Required
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Job Description
Total Compensation range of $38757 - $49080 per year
Compensation package includes 100% company Funded BCBS Health Dental and Vision Insurance Plan. 3 weeks PTO 11 Government Holidays and more......Sound Engineering Solutions is excited to announce aSign-On Bonusfor the successful candidate hired for this role! Join our team during this festive season and enjoy a rewarding career with additional perks.
Active & Current TS/SCIwith Full Scope Poly REQUIRED!!!
Job Title:VTC Field Support Specialist
Location:Columbia MD
Key Responsibilities:
- Installing operating maintaining repairing and modifying end user devices such as personal computers thin-clients network interface cards phones monitors printers telephones printers pagers and radios.
- Performing a variety of maintenance and technical support on devices integrated systems and subsystems and install/configure software at customer and/or field locations.
- Troubleshooting and solving technical issues related to end user equipment hardware and software
- Ensuring customer satisfaction is achieved.
Qualifications:
Active & Current TS/SCI with Full Scope Poly REQUIRED!!!
- High school/GED and a minimum of four (4) years of experience. Equivalent education and experience: Associates degree and two (2) years of experience.
- Highly skilled in installing repairing and troubleshooting VTC devices and systems
- Demonstrated ability to read and understand technical manuals and schematics
- Able to manage time and priorities effectively
- Able to work efficiently with minimal supervision
- Proficient in working with end-users remotely
- Familiar with Active Directory security and policies
- Excellent analytical and problem solving skills
- Outstanding communication skills to relate with team members and support workers
DoD 8570 IAT Level1 Certification
Active & Current TS/SCI with Full Scope Poly REQUIRED!!!
DoD 8570 IAT Level1 Certification
Required Experience:
Unclear Seniority
Employment Type
Full-Time
