drjobs Tech Services Instrumentation Specialist I

Tech Services Instrumentation Specialist I

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Santa Maria, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are looking for another dedicated person to join us. We have an immediate opening for a full time Technical Services Instrumentation Specialist (TSIS) at our headquarters in Santa Maria CA. If you have a passion for excellence and would like to join one of Santa Barbara Countys top employers then wed like to talk to you.

The Technical Services Instrumentation Specialist I is responsible for providing skilled scientific and technical assistance (via phone email fax writing/editing of technical literature etc.) to customers distributors Sales personnel and others on instrumentation product lines. Other duties and responsibilities include but are not limited to:

  • Communicates effectively through empathic listening and asking directed or clarifying questions in order to deliver a tailored solution for each unique customer or circumstance.
  • Investigates routine customer complaints while exercising current good documentation practices (cGDP) through recording all investigation details and actions in the appropriate database.
  • Understands and ensures compliance to regulatory requirements (FDA and ISO) and customer requirements as they pertain to Hardy Diagnostics.
  • Maintains a high degree of confidentiality in handling companys proprietary information and trade secrets.
  • Maintains technical competency for products and industry standards and acts as the technical expert in team settings.
  • Recommends product or process improvements to Technical Services Supervisor Manager or Director based on customer feedback.

Minimum requirements include a BA/BS or MS degree preferably in Microbiology or related

life science field OR demonstrated proficiency in microbiology and related subjects through college level course work combined with 3 years related experience. One or more years of experience working in a customer facing department or service related profession is desired. College courses in the life sciences such as medical microbiology food/industrial microbiology chemistry or biochemistry are desirable. Technical writing and editing as well as basic experience using text editor software or working in HTML is strongly desired. Computer literacy in word-processing and spreadsheet software is required. Completion of a minimum of 12 hours of documented continuing education annually is desired. Fulfillment of this requirement can be met through Hardy Diagnostics or other professional organization sponsored seminars or educational videos etc.


Hardy Diagnostics is an Equal Opportunity Employer: Minorities / Females / Veterans / Disability

Benefits We Offer

If you are unable to open the links above please try using Google Chrome Firefox or the most up to date version of Internet Explorer.

Hardy Diagnostics is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or other characteristics protected by law. We promote a drug-free work environment.

Request an Accommodation Applicant Privacy EEO is the Law Poster Hardy Policy on EEO Affirmative Action and Harassment

Hardy participates in E-Verify. Details in English and Spanish.
Right to Work Statement in
English and Spanish.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.