Financial Aid Advisor I
Financial Aid Advisor I
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Salary Not Disclosed
1 Vacancy
Job Description
Title: Financial Aid Advisor I
Salary Range: $2640/mo
Contract Term Length:12 Months
Standard Hours:37.5 hours per week
Work Location:On-Site
FLSA Status: Non-Exempt
College: Hopkinsville Community College
Campus Location: Hopkinsville Community College
Department: Business Affairs
Total Rewards
Hopkinsville Community College offers a competitive benefits package and an attractive work environment that supports excellence innovation and creativity including:
- Exceptional health care vision dental coverage for you and your family
- Tuition reimbursement/waiver for you your spouse and dependents
- 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
- Vacation/Sick Time
- Work-Life Balance
- 9.5 Paid Holidays
- 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
- Employee Assistance Program
Job Summary
The primary purpose of the Financial Aid Advisor I is to provide administrative clerical support to financial aid department at multiple campus locations of Hopkinsville Community College.
Job Duties:
Assist students potential students and parents with completing the FAFSA; answer questions; receive verification documents and citizenship documents; Financial Aid phone management (receiving and making calls); assist in managing the financial aid generic email account; complete information needed for student support services; send and respond to Signal Vine messages; and serve as Blackboard Lead for Financial Aid. Assist other areas when necessary.
Maintain and assist with scanning of student provided documents into OnBase.
Run queries for aid not disbursed mark complete with errors SSN mismatch Citizenship etc. Work suspense file and load suspended ISIRs. Assist with SAP process and scholarships.
Serve as HCC Academic scholarship lead by collecting data awarding scholarships in Blackbaud following up with students and re-allocating unused funds.
Other duties as assigned by the Director of Financial Aid.
Minimum Qualifications:
Bachelor degree and one year related work experience or equivalent.
Excellent customer service skills soft-skills and communication skills.
In good standing with the Department of Education.
Attention to detail and use of computer / technology.
Ability to multi-task in an open office environment.
Demonstrated ability to handle detailed work.
Flexible work locations schedules and hours.
Employee Rights -Employee Polygraph Protection Act
Equal Opportunity Employer -The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
