Dispensary Co-Manager
Dispensary Co-Manager
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Job Description
Co-Manager for Evergreen Market (Auburn WA)
Connections and collaborations are at the heart of our business starting with how we work together with our customers and each other. As Co-Manager your mission is to bring Evergreen Market to life for our customers. In partnership with the Store Manager the Co-Manager is accountable for developing leaders and employees who can successfully implement programs and provide premium customer experiences in order to drive business results.
Come grow with us!
About the Role: The Co-Manager directly supports the Store Manager as the driver of total store sales the customer experience overall operational excellence and our high-performance selling culture. The Co-Manager has responsibility for the management of the store including directing the work of direct reports and is responsible for the stores revenue culture and employee engagement.
This position will be second to the Store Manager with a similar skillset. They will act as a Store Manager when the official Store Manager is not present making strategic decisions around priorities staffing customer service and operations. They will serve as internal bench to Evergreen Market.
Key Responsiblities:
Some Key Responsibilities include but are not limited to:
- Manages all levels of store team and oversees the operations in partnership with and/or in the absence of the Store Manager.
- Owns day-to-day operations and helps support an environment with engaged retail employees to deliver a best-in-class shopping experience for customers
- Is a partner to the Store Manager in tasks such as: staffing onboarding scheduling (labor) payroll coaching & accountability of staff inventory and de-escalation.
- Manages employee performance by holding accountability having difficult coaching conversations and creating a culture of recognition for the right behaviors.
- Handles more complex customer issues and complaints.
- Plays a vital role in maintaining a vibrant store culture based on customer service respect continuous learning process improvement and safety.
Skills and Experience:
- Must be at least 21 years of age
- Minimum of five (5) years of retail management experience.
- Self-starter who demonstrates professionalism and can work independently.
- Experience with retail operations including but not limited to: customer service people and leadership management budgeting planning sales and cash management.
- Proficient in Microsoft Office Suite and retail business systems (POS).
- Utilizes provided tools to support conflict resolution and employee coaching & counseling.
- Flexible schedule to meet the needs of the business; Which could include evenings nights weekends and holidays.
- Physical requirements include the ability to (with or without accommodation):
- Lift carry push and or pull up to 50 lbs.
- Twist bend squat reach and climb a ladder.
- Stand for extended periods of time.
- Please note: Although position is posted at a named location Evergreen Market reserves the right to place Co-Managers at any of our 6 locations depending on business needs.
Starting Wage:
- $28.00 to $33.00 per hour
Benefits Include:
We take care of our team! Full-time employees are eligible for medical dental and vision insurance as well as paid time off (PTO) for select roles. All employees-both part-time and full-time-can access our Employee Assistance Program (EAP) voucher program and generous employee discount. Plus all employees accrue paid sick leave in accordance with state law.
If you have questions about this position or are in need of an accommodation please email us at
Required Experience:
Manager
Employment Type
Full-Time
