Business Analyst
Business Analyst
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Job Description
Welcome to Warner Bros. Discovery the stuff dreams are made of.
Who We Are
When we say the stuff dreams are made of were not just referring to the world of wizards dragons and superheroes or even to the wonders of Planet Earth. Behind WBDs vast portfolio of iconic content and beloved brands are the storytellers bringing our characters to life the creators bringing them to your living rooms and the dreamers creating whats next
From brilliant creatives to technology trailblazers across the globe WBD offers career defining opportunities thoughtfully curated benefits and the tools to explore and grow into your best selves. Here you are supported here you are celebrated here you can thrive.
Your new role
The IT Business Analyst is responsible for the planning and execution throughout the lifecycle of one or more software solutions within the business domain. This includes creating and prioritizing product and business requirements and working closely with business and technology teams to ensure business stakeholder and end user satisfaction goals are met. You will also create and develop requirements and concepts for product enhancements in support of business and technology needs. This position provides a wide variety of services to our business users including business analysis and quality assurance in support of strategic and tactical planning of systems features / functionality as well as day to day business operations.
Your role accountabilities
BUSINESS ANALYSIS/PROJECT MANAGEMENT
- Serve as primary contact to the business for the support and development of software solutions provided by the current vendors.
- Manage business and functional requirements for one or more business solutions related to Ad Sales and Research operations.
- Deliver support to end users in the organization about how to use various types of software programs efficiently and effectively in fulfilling business objectives. This includes troubleshooting systems and software for internal customers such as operations development and business units.
- Manage relationships with multiple business organizations global technology groups and 3rd party software vendors including: facilitating requirement and design workshops reviewing designs test plans and test cases; reviewing vendor deliverables and schedules; managing quality or delivery issues with the vendor; coordinating end user testing and sign-off for in-house and vendor deliverables.
- Prioritize enhancement requests with other change requests to improve system reliability and performance and reduce maintenance.
- Ensure compliance with Discoverys Software Development Lifecycle documentation and mandated compliance requirements for all application changes
- Assist in the design delivery and improvement of in-house training programs and related courseware.
- Participate in assessment and feasibility studies of available technologies and recommend solutions
- Work independently under minimal supervision
QUALITY ACCEPTANCE/TRAINING
- Facilitate the implementation and acceptance of new functionalities through detailed planning and rigorous testing.
- Prepare and document requirements project plans test plans and training materials.
- Train business users across multiple departments improving adoption and understanding of the Salesforce platform.
BUSINESS SUPPORT
- Provide ongoing support and system enhancements to continually meet business needs.
- Deliver support to end users in the organization on how to use the software programs efficiently and effectively in fulfilling business objectives. This includes troubleshooting systems and software for internal customers such as operations development and business units
- Handling basic administrative functions including user account maintenance reports and dashboards workflows and other routine tasks
Qualifications & experience...
- Previous experience in a similar Business Analyst role.
- Deep understanding of software programs.
- Experience in working in an agile environment across multiple projects.
- Proven ability to design and implement new processes and facilitate user adoption.
- Advanced English.
- Strong analytical and problem-solving skills with proficiency in documenting workflows and project outcomes.
- Strong communication and presentation skills adept at articulating complex technical concepts to non-technical stakeholders.
How We Get Things Done
This last bit is probably the most important! Here at WBD our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit regardless of sex gender identity ethnicity age sexual orientation religion or belief marital status pregnancy parenthood disability or any other category protected by law.If youre a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process please visit our accessibility page for instructions to submit your request.
Required Experience:
IC
Employment Type
Full-Time
