Appointment Setter
Appointment Setter
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Job Description
Job Description: Appointment Setter
Company: Madrid Insurance Services Inc.
About Madrid Insurance Services Inc.
Madrid Insurance Services Inc. is a privately owned independent insurance agency. They specialize in providing a wide range of personal and commercial insurance products with a particular focus on auto home and commercial trucking coverage. The agency is known for its personalized service and competitive rates. They collaborate with over 40 insurance carriers to offer clients the best possible coverage options. Customer reviews highlight the agencys responsiveness and dedication to finding optimal insurance solutions.
We are seeking a professional reliable and highly motivated Appointment Setter to join our remote team. In this role you will be responsible for contacting potential clients qualifying leads and scheduling appointments for our sales team. This is a key role that supports business growth and client engagement.
Job Responsibilities:
- Engage with potential clients via phone and email to schedule appointments for insurance consultations.
- Maintain and update the client database with pertinent information and appointment schedules.
- Provide excellent customer service by understanding client needs and answering inquiries.
- Support the sales team by ensuring that their calendars are optimized for client meetings.
- Conduct follow-ups with clients to confirm appointments and gather any necessary information.
- Assist in the preparation of marketing materials and promotional efforts to encourage potential clients to schedule appointments.
- Utilize various software tools to record interactions and improve appointment-setting processes.
Essential Qualifications:
- High School Diploma or equivalent.
- Strong communication skills both verbal and written.
- Proficient in Microsoft Office Suite (Word Excel Outlook).
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Strong organizational skills with attention to detail.
Desired Experience:
- Previous experience in a customer service or administrative role is preferred.
- Experience in a sales or appointment-setting role is a plus.
- Familiarity with insurance products and services is advantageous but not mandatory.
Salary & Benefits:
- Hourly rate between $15 and $25 based on experience and qualifications.
- Opportunities for overtime as needed.
- Work-from-home convenience
- Comprehensive training program to enhance your skills and knowledge of the insurance industry.
- Friendly and supportive work environment.
- Competitive benefits package including health insurance options.
Employment Type
Full Time
