AT&T Resident Engineer
AT&T Resident Engineer
Posted on :
23-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
23-06-2025
Job Description
Job Title: AT&T Resident Engineer
Job Location: Atlanta GA
Job Duration: 3 Months Contract to Hire
Job Location: Atlanta GA
Job Duration: 3 Months Contract to Hire
Job Summary:
- Customer facing role where the mission will contribute to the implementation / support of Client Telecommunication/System Monitoring Solution. During the project mission will work with technical teams like Tier2 Tier3 support in place project manager and R&D teams as a customer Resident Engineer.
Oversee the technical analysis and the validation and testing of the solution
- Solution Testing and support in Customer environments and finding resolution with help of internal teams.
- Provide support to the customer teams on operation and troubleshooting of the solution.
- Prepare all the documents needed to assist the solutions into the customer environment
- Execute end-to-end test plan for solution & are responsible for the validation and acceptance of the solution with respect to the schedules agreed with the customer.
- Carry out the investigations required for the resolution of the incidents by relying on superior support teams.
Keywords:
- OpenStack heat templates and Azure AKS SIP and IP Telephony protocols Python and Linux Shell 5G call flows and 5GC SBI
Primary Skills:
- Proficiency working in Linux based Operating Systems.
- Working knowledge with openstack heat templates and Azure AKS.
- Familiarity with SIP and IP Telephony protocols and the use of packet capture tools (e.g. Wireshark) to identify irregularities.
- Exceptional skills with Python and Linux Shell (BASH CSH SH KSH) scripting.
- Working knowledge with DevOps mainly Docker Ansible virtualization Kubernetes and microservices.
- Understanding of networking protocols TCP/IP UDP TLS SSH RTP SIP HTTP DNS NAT and syslog
Secondary Skills:
- Familiarity with 5G call flows and 5GC SBI components.
- Familiarity with Kafka Elastic Spark and MariaDB.
- Knowledge of WSO2 Identify server LDAP and single sign-on.
Must Have:
- 5 years experience in a client-facing technical role.
- A demonstrated history of customer focus and empathy including the ability to diplomatically address customer concerns and provide feedback.
- Experience troubleshooting applications including the ability to experiment with software and telecommunications systems reproduce customer reported behaviors and communicate these to engineering support and sales.
- Experience working collaboratively with team members in different geographic locations and time zones.
- Experience working in an Agile / Scrum environment
- Strong verbal problem solving and analytical skills.
- Candidate must have good written and oral communication skills be a fast learner.
- Ability to lead discussions on technical issues and drive toward resolution.
- Able to explain and define complex issues within a business setting.
Required Aptitudes:
- Excellent communication & interpersonal relationships
- Autonomy leadership and proactive
- Rigorous and able to manage multiple projects simultaneously
- Configuration and fine-tuning of the solution to adapt it to scope of work and customer environment.
- Ability to analyse issues and provide root cause analysis
- Autonomous rigorous and flexible and demonstrate a capacity for analysis and synthesis.
- Solid experience in strong interaction with international customers and have shown in this context an excellent level of communication and leadership.
- Your interpersonal contact enables you to be recognized by the different teams with whom you work. Ability to work in an environment focused on innovation and team spirit.
- Passionate curious and eager to learn
- The candidate expected to work onsite at the customers Atlanta office five days a week.
- There may be occasional travel to another customer site for a period of 1 2 weeks though this is expected to be very rare.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
