Project/Program Manager II
Project/Program Manager II
Posted on :
22-06-2025
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1 Vacancy
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Job Description
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company operating a marketplace for consumers sellers and content creators. It offers merchandise and content purchased for resale from vendors and those offered by third party sellers.
Job Title: Project/Program Manager II
Location: Seattle WA 98121
Duration: 9 Months
Job Type: Contract
Work Type: Onsite
Job Description:
- Key responsibilities include supporting Account Managers in developing tracking mechanisms monitoring account health and performance managing cross-functional relationships partnering with operations teams collaborating on system solutions and identifying process improvements. Varying daily in tasks.
- The successful applicant will be passionate about customer service demonstrate leadership abilities work effectively across departments and possess experience in account or program management.
- An analytical mindset adaptability and the ability to thrive in a fast-paced environment are essential.
- This position requires a blend of strategic thinking and hands-on execution to ensure high-quality customer experiences and drive business growth.
- May require a bachelors degree and 3-7 years of experience in the field or in a related area.
- Familiar with a variety of the fields concepts practices and procedures. Relies on extensive experience and judgment to plan and accomplish goals.
Typical Day in the Role
Day to Day Rhythm:
- Will be 1-2 hours of task driven work (Such as exception handling)
- Will be tickets they need to work through (System: SIM requesting feedback identify missing datapoints coordinating with tech/BI teams on data discrepancies)
- Processes streamlines and defining process and writing and rewriting SOPs so need high writing caliber
- Attend team meetings and Account Managers meetings for Client return services
Culture and Training:
- Training will be SOP based we have a full onboarding plan!
Compelling Story & Candidate Value Proposition
- This role is great there is opportunity to work on a new emerging products if they are doing well they will get recommendations and help with another ambitious project we have.
- Room for growth in a short period of time.
Candidate Requirements:
Required Skills:
- Client former and Client devices experience
- Manufacturing arm of Client
- Knowledge Client processes
- Strong writing skills
- Documenting processes
- Collaborate and prioritize
Required education or certifications:
- Bachelors
Leadership Principles:
- Customer obsession ownership and dive deep
Top 3 must-have hard skills:
- Strong writing skills writing SOPs
- Client former Project manager
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full Time
Key Skills
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