Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. This Clients mission is to discover and deliver innovative medicines and solutions that address complex health issues and enhance peoples lives.
Position: Customer Service
Location: Grayslake IL
Duration: 6 Months
Job Type: Contract
Work Type: Onsite
Job Description:
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Assist with ACPRU clinical trial subject recruitment Call Resource Management system in support of clinical trials conducted at the ACPRU.
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Ensure compliance with all applicable policies procedures regulations and guidelines.
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Support continuous improvement initiatives focused on building the ACPRU volunteer database to ensure efficient and effective subject recruitment to meet trial timelines and organizational objectives.
What are the top 3-5 skills experience or education required for this position:
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Call center experience
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Customer service experience
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Computer literacy
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Familiarity with clinical trials (not required but desired
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Team driven individual who works well with others.
TekWissen Group is an equal opportunity employer supporting workforce diversity.