Senior End User Technical Support Analysts
Senior End User Technical Support Analysts
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1 Vacancy
Job Description
Role: Senior End User Technical Support Analysts
Location : Baton Rouge LA (On-site)
Duration: Long Term Contract
Job Description:
Note : We need candidates who has previous experience in State of LA
The scope of the proposed services will include the following:
- Microsoft HyperV Management
- Microsoft Windows Server Operating Systems (to include Active Directory Domain Services)
- Cisco Nexus Infrastructure Management
- CrowdStrike Endpoint Protection Deployment
- Tanium Endpoint Management Deployment
- Microsoft Exchange and/or 0365 GCC Tenant migration and management
Experience and expertise in the following areas are mandatory:
- Active Directory Domain Services Group Policy Management
- Windows Imaging and Driver Management
- User Profile analysis and migration
- Advanced troubleshooting with basic hardware and software components
- Network experience with many different layer 2 manufactured devices
- Windows Deployment Services
- Desktop and Mobile Device imaging and user transition
- Data analysis Application Rationalization and migration
- Third party software to be migrated and handled on a case-by-case basis
- Sierra Wireless and/or Cradle Point management experience
- License Plate Reader software
- CAD (Computer Aided Dispatch) Software
Employment Type
Full Time
