Business Analyst
Business Analyst
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Job Description
Job Title : Business Analyst
Location : Austin TX (On-site)
Job Type: Contract
II. CANDIDATE SKILLS AND QUALIFICATIONS:
Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
Years
Required/Preferred
Experience
5
Required
Advanced knowledge of ITIL configuration management principles and best practices; prior experience in developing and maintaining configuration management process & polices.
5
Required
Excellent problem-solving and critical thinking skills and a strong attention to detail.
5
Required
Experience supporting and maintaining CMDB platforms such as BMC Helix ServiceNow Atlassian etc.
4
Required
Performs regular configuration audits to verify their completeness accuracy and compliance with the CM plan and system objectives.
4
Required
Responsible for verifying and auditing the configuration status and assists with configuration verification to ensure that the CIs are consistent with their specifications and requirements.
4
Required
3-5 years of demonstrated work experience as a Configuration Manager or a similar role overseeing IT Service Management processes & standards.
4
Required
ITIL 4 Foundation certification.
Employment Type
Full Time
