Service Technician 1
Service Technician 1
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Job Description
Job Title- Service Technician
Work Location-Austin TX 78733
Contract Duration - 6 months possible to extend
Shift- 1st- 7 Am to 7 pm
Pay rate - $25/h to $28/h
Responsibilities:
This position is responsible for technical analysis and troubleshooting of our EMS (energy management system) supporting our clients third party vendors responding and reporting to clients and ensuring persistent connectivity to remote servers.
Required Competencies:
- Exemplary Attendance and Punctuality
- Maintains effectiveness when experiencing major changes in personal work tasks or work environment; adjusts effectively to work within new work structures processes requirements or cultures.
- Makes customers and their needs a primary focus of ones actions; developing and sustaining productive customer relationships.
- Deals effectively with others in antagonistic situations using appropriate interpersonal styles and methods to reduce tension or conflict.
- Establishes proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits.
- Actively appreciates and includes the diverse capabilities insights and ideas of others and working effectively and respectfully with individuals of diverse backgrounds styles abilities and motivations.
- Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
Preferred Knowledge/Skills Education and Experience:
- Experience with Linux or other command line interfaces.
- Bachelors degree or 2 years technical support experience.
- Electrical/HVAC Energy Management Systems experience.
Mandatory skill sets
o 1. Communications skills (both verbal and written) 2. Previous EMS or HVAC controls experience 3. Data Analytics and Metrics reporting (Excel skills) 4. Excellent customer service 5. Technically inclined and detail oriented 6. Ability to work as a team with others
Top 3 skills you are looking for
o 1. Excellent Customer Service Skills 2. EMS or HVAC Controls Experience literacy
Candidates will work out of one location.
Temp to perm for the right candidate
Employment Type
Full Time
