ServiceNow Solutions Architect and Technical Manager
ServiceNow Solutions Architect and Technical Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Role: ServiceNow Solutions Architect and Technical Manager
Location: Woodlawn MD (Onsite 5 days per week)
Key Required Skills
Position Description
Collaborate with customers and stakeholders in utilizing ServiceNow for managing enterprise services and enhancements using new technologies (i.e. AI and automation).
Build roadmaps provide recommendations lead development and utilization of new technologies and services to enhance and fully utilize ServiceNow services and capabilities.
Provide assistance to development teams as needed.
Detailed Skills Requirements FOUNDATION FOR SUCCESS (Basic Qualifications)
Bachelors and 12 years of experience Masters and 10 years of experience or 18 in lieu of a degree
10 years of experience as ServiceNow Developer
5 years as a ServiceNow Solutions Architect
5 years leading ServiceNow development teams
FACTORS TO HELP YOU SHINE (Required Skills)
These skills will help you succeed in this position:
Required ServiceNow required certification:
o Certified System Administrator (baseline)
o Certified Application Developer (baseline)
ServiceNow CIS certification in multiple areas:
o CIS Customer Service Management
o CIS IT Service Management
o CIS Discovery
o IS Service Mapping
o CIS Strategic Portfolio Management
o CIS Application Portfolio Management
o CIS Software Asset Management
o CIS Hardware Asset Management
5 years of experience with technical discussions and reviews.
5 years of experience across numerous parts of the ServiceNow platform and experience with commonly integrated third-party technologies
5 years of experience with developing ServiceNow solutions across various platform applications such as ITSM ITOM (HAM and SAM) ITBM CSM SecOps GRC HR
5 years of Industry experience (e.g. Financial Services Healthcare High Tech Manufacturing Retail etc.)
5 years of technical leadership experience driving change/solutions.
Ability to work in a high growth fast paced environment
Excellent understanding of system architecture design principles and impacts
Experience supporting IT related data integrity (CMDB HAM SAM etc.)
Excellent technical leadership skills and initiative to take on additional responsibilities.
Excellent written and oral communication skills to deliver technical solutions simply and succinctly
Experience with the US Federal Government
HOW TO STAND OUT FROM THE CROWD (Desired Skills)
Showcase your knowledge of modern development through the following experience or skills:
Experience with Web development including technologies such as X-HTML CSS3 SQL XML Angular and JavaScript PHP .NET or Java
Experience with implementing Java scripting to support automation across the various modules in ServiceNow
Experience with REST and SOAP web service protocols
Experience with Business Rules Workflow Identification Rules Workspaces and External Portals
Knowledge of SAML Active Directory or LDAP
Specialized ServiceNow Developer Certifications including ITSM HAM SAM ITBM CSM SecOps GRC TRM/APM or HR
Project Management or Agile certification
ITILv4 Foundations Certification
Education
Must be able to obtain and maintain a Public Trust. Contract requirement.
Thanks and Regards
Nava Surya
Talent Workforce Specialist
Phone:
Email:
Web:
4229 Lafayette Center Dr Suite 1880 Chantilly VA 20151
Employment Type
Full Time
