About this Position:
Job Title: IT Support Technician
Key Responsibilities:
- Perform setup and installation of desktop microcomputer systems (Dell Apple Microsoft) and related peripherals.
- Conduct installation imaging and updates for a variety of desktop software products and operating systems.
- Provide troubleshooting and diagnosis for performance problems related to systems databases networks and software applications.
- Set up install and support audio-visual equipment including projectors document cameras and video conferencing systems (Epson Aver Cisco WebEx).
- Install and support network software products as directed.
- Provide necessary change and support documentation for all completed technical tasks.
- Collaborate with College staff to ensure all work is completed in a professional timely and correct manner.
Required Skills & Qualifications:
- Experience in desktop installation software imaging AV setup and telecom support.
- Familiarity with enterprise applications cloud services and security protocols.
- Knowledge of networking troubleshooting and technical diagnostics.
- Strong communication and documentation skills.
Covers: Desktop installation imaging AV setup and routine troubleshooting.
Combines: Desktop Support AV Specialist Telecom Tech.