California Children's Services Community Health Worker - Bilingual Required

Duties may include but are not limited to the following:

• Client Intake: assists in the initial client assessments and follow up including basic intake interviews; assists clients to define problems and needs and place them in order of priority;
• Assists the Public Health Nurse (PHN) to request information from providers to assess medical eligibility; coordinate client follow-up with medical providers; help clients make appointments and provide assistance for them to keep appointments; report findings to PHN;
• Evaluates clients health insurance coverage needs and gaps; connect clients with eligible benefits such as State Disability SSI SSDI and Medi-Cal by completing the program eligibility process;
• Keeps appropriate compliance records by documenting client encounters and progress notes consistent with agency requirements;
• Analyzes data and creates reports;
• Assists in implementing coordination of care plan and monitor client compliance;
• Provides Health Education: using standardized or approved curricula provide basic information verbally written and with visual aids; teach basic health and risk reduction techniques;
• Performs community outreach by informing and assisting Medi-Cal eligible or potentially eligible individuals or organizations as well as clients about health services covered by Medi-Cal and how to access health programs;
• Performs outreach activities by identifying a pool of potential paneled medical providers and informing about health services covered by Medi-Cal and the CCS program;
• Acts as Department liaison with community groups and clients and informs them about community services;
• Coordinates services and collaborates with other agencies to perform a variety of activities related to program planning functions;
• Addresses barriers to care by linking patients/clients to community resources and provides case management services;
• Assists patients/clients enroll in programs that cover social needs;
• Follows program guidelines and regulations including eligibility;
• Meets productivity and quality goals set by agency;
• Participates in care team huddles meetings and required training;
• Performs clerical activities related to general office procedures; and
• Performs other related duties as required.

These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.

EDUCATION TRAINING and EXPERIENCE:
High school diploma GED or equivalent plus any combination of education and experience which has led to the acquisition of the required knowledge and abilities.

• Must be bilingual (reading writing and speaking) in English/Spanish
• Experience with electronic health records
• Experience public speaking and creating presentations
• Experience using Microsoft PowerPoint
• One (1) year of experience facilitating care coordination services or assisting a case manager that includes social services and networking with appropriate resources
• Experience collaborating and working with people from diverse backgrounds
• Must possess or obtain a valid California driver license by date of hire and maintain it thereafter

• Previous Microsoft Excel experience
• Knowledge of Medi-Cal claims
• Experience working with either private health insurance or public insurances
• Experience working with Federal (i.e. Social Security) and/or State (i.e. Medi-Cal) programs

FINAL FILING DATE: Applications must be received by the County of Ventura Human Resources in Ventura California no later than 5:00p.m. on July 1 2025.

To apply on-line please refer to our web site at If you prefer to fill out a paper application form please call for application materials and submit them to County of Ventura Human Resources - Heath Care Agency 646 County Square Drive Ventura CA 93003.

Note to Applicants: It is essential that you complete all sections of your application supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however it/they may not be submitted in lieu of the application.

NOTE: If presently permanently employed in another merit or civil service public agency/entity in the same or substantively similar position as is advertised and if appointed to that position by successful performance in a merit or civil service style examination then appointment by Lateral Transfer may be possible. If interested please click here for additional information.