Role: The Mortgage Loan Processor processes closes and funds mortgage loan applications. Essential Functions & Responsibilities: - Performs the entire end to end mortgage loan process. Duties to include but not limited to:
- Process a large volume of both inbound and outbound real estate loan related phone calls text messages emails and chats from both internal and external members daily.
- Communicates effectively with borrowers and mortgage loan originators regarding any missing or delayed documentation required for loan approval or clear to close.
- Verify compile and input/update application information into the appropriate mortgage software.
- Review real estate loan files to verify that all data and documents are complete accurate and meet all established standards.
- Prepare disclosures within the required time frames to meet regulatory standards.
- Gather and process all loan documentation required and ensure compliance with policy regulatory and loan terms.
- Place orders with outside vendors for title work appraisals flood certification insurance and any other related items required for the loan to meet underwriting conditions.
- Perform necessary follow up on any items required for the loan in a timely manner to ensure target closing dates are achieved.
- Submit conditions to underwriting to obtain clear to close.
- Inform supervisor or Mortgage Loan Originator of any discrepancies on any loan documentation provided or ordered.
- Effectively monitor pipeline report for all loans assigned to their queue to ensure timely forward progress and achievement of target closing date.
- Completes all file closing and funding requirements as follows:
- Coordinate and schedule closings with all required parties (Borrowers Mortgage Originators and Outside vendors).
- Communicate effectively with borrowers mortgage loan originators and outside vendors to ensure a best in class closing experience.
- Generate and coordinate delivery of all closing documentation to appropriate parties.
- Book and fund closed real estate loans in the appropriate system.
- Ensure all required payoff checks are generated and mailed.
- Review closed real estate loan documentation for accuracy and upload to appropriate system.
- Assign closed real estate files to Post Closing/Servicing.
- Performs other related duties as assigned.
Knowledge and Skills: Experience Three years to five years of similar or related experience. Education (1) A two-year college degree or (2) completion of a specialized certification or licensing or (3) completion of specialized training courses conducted by vendors or (4) job-specific skills acquired through an apprenticeship program. Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution building relationships and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion requiring diplomacy and tact in communication. Other Skills Mortgage loan or related experience required. Must have good communication skills. Ten key calculator typewriter and keyboard skills. An advanced working knowledge of Microsoft Excel and Word. Time management and organization skills are critical. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Work Environment Traditional office setting
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