IT Project Coordinator
IT Project Coordinator
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$ 72768 - 92612
1 Vacancy
Job Description
Introduction
The City of Milwaukee is proud to employ a diverse workforcededicated to delivering exceptional service to its residents. If you have apassion for being part of an inclusive team of public servants we invite youto consider the following opportunity.
Purpose
The City of Milwaukee is in the process of replacingPeopleSoft (Financial Management Information System/Human Resource ManagementSystem) with Workday for Human Resources (HR) Payroll and Financials. We are seekingan IT Project Coordinator with experience in Workday to assist in overseeingthis project. The selected candidate will work with City of Milwaukeedepartments to ensure their functional workstreams are accurately captured inthe new Workday configuration assist with end-to-end testing and coordinatewith our implementation vendor to make required updates.
Essential Functions
Project Requirements Scope and Objectives
- Gather and document operational and technical requirements by working with end-users and other stakeholders to improve operational efficiencies.
- Collaborate with City staff to identify and define project requirements scope and objectives.
- Serve as the point of contact to communicate project status to participants and provide support to staff throughout implementation.
- Efficiently respond to inquiries and email requests from City departments.
- Ensure that the needs of user departments are met as projects evolve and progress.
Project Coordination
- Coordinate project activities resources equipment and information including preparing project proposals timelines schedules and budgets.
- Monitor track and document project progress and handle issues that arise.
- Use project management tools to monitor working hours budget plans and money spent.
- Schedule Microsoft Teams meetings with agendas and facilitate discussions to meet the required goals within project deadlines.
- Assist the Systems Integration Manager with assigning tasks directing work activities monitoring progress and reviewing the work results of project team members.
Documentation Reporting and Training
- Document new systems and features.
- Work with users to create and maintain comprehensive project documentation plans and reports.
- Coordinate with City employees and external vendor resources documenting as-is business processes.
- Prepare reports for departmental managers concerning deliverables and project status.
- Develop training materials and assist with training system users.
We welcome qualified individuals with disabilities who areinterested in employment and will make reasonable accommodations during thehiring process in accordance with the Americans with Disabilities Act (ADA) of1990 as amended by the Americans with Disabilities Act Amendments Act (ADAAA)of 2008.
Minimum Requirements
- Bachelors degree in information technology computer science business administration or a related field from an accredited college or university.
- Two years of professional-level experience supporting and utilizing the Workday Human Capital Management (HCM) and Financial system by performing functions including information technology (IT) project management systems configuration and process mapping.
Equivalent combinations of education and experience may alsobe considered.
NOTICE:Please do not attach your academic transcriptsto your employment application. The hiring department will verify candidateseducation as part of the background screening process before extending any joboffers.
Desirable Qualifications
- Experience with Oracle PeopleSoft to Workday implementations.
- Experience with overseeing integrations between Workday and UKG Telestaff.
- Experience using office productivity and project management tools.
Knowledge Skills Abilities & Other Characteristics
Technical
- Knowledge of the principles and best practices of IT project management systems configuration and process mapping.
- Proficiency using Microsoft Office productivity tools and the Microsoft Office Suite.
- Knowledge of project management applications.
- Ability to read and interpret job-related technical documents policies and procedures.
- Knowledge of mathematics and the ability to make accurate calculations.
- Ability to understand purchasing and budget processes.
- Ability to conduct research regarding software-related issues and products.
- Knowledge of customer service best practices and the ability to effectively integrate them into operational processes.
- Ability to monitor staff work activities assign duties outline work methods direct work in progress and check or inspect completed work.
Communication and Interpersonal
- Written communication skills to produce clear and concise memos reports project documentation job aids and training materials.
- Verbal communication skills to share information and respond to questions.
- Ability to remain calm in stressful situations communicate efficiently and seek solutions toward resolution.
- Training skills including the ability to communicate technical information understandably to both technical and non-technical staff.
- Skill in interviewing end-users for insight into functionality interfaces problems and usability issues.
- Ability to work independently and function as part of a team.
- Ability to maintain effective working relationships with fellow staff management contractors consultants elected officials other City staff community partners and outside agencies.
- Ability to work cooperatively and fairly with people whose backgrounds may differ from ones own.
Judgment and Professionalism
- Analytical skills and familiarity with process-driven problem-solving methods to address software issues and ensure consistent functionality.
- Attention to detail and the ability to resolve errors or omissions in work in progress.
- Ability to perform work with a high degree of accuracy detail and quality.
- Planning and organizational skills to complete assignments promptly.
- Ability to work in a fast-paced environment and adapt to changing protocols and shifting priorities.
- Honesty integrity and the ability to use City resources responsibly.
Current Salary
The current salary range (Pay Range 2JX) is$72768-$92612annually and the resident incentive salary range is$74951-$95390 annually.Appointmentabove the minimum is possible based upon level of experience and otherqualifications and is subject to approval.
BENEFITS
The City of Milwaukee provides a comprehensive benefitprogram that includes the following:
- Wisconsin Retirement Systems (WRS) Defined Benefit Pension Plan
- 457 Deferred Compensation Plan
- Health and Dental Insurance
- Paid Parental Leave
- Comprehensive Wellness Program
- Onsite Clinic Services
- Onsite Employee Assistance Program
- Alternative Work Schedules
- Long Term Disability Insurance
- Group Life Insurance
- Tuition Benefits
- Paid Vacation
- 12 Paid Holidays
- Paid Sick Leave and other paid leaves
- Flexible Spending Arrangement
- Commuter Value Pass
For full details of the benefits offered by the City ofMilwaukee please visit Process THE SELECTION PROCESSwill be job-related and willconsist of one or more of the following: an evaluation of educationexperience and/or responses to supplemental questions; a written orperformance test a structured interview or other assessment methods. TheDepartment of Employee Relations reserves the right to call only the mostqualified candidates to structured interviews and performance interviews may include written exercises. Selection processcomponent weights will be determined by further analysis of the job. INITIAL FILING DATE The selection process will beheld as soon as practical after the deadline listed above. Receipt ofapplications may be discontinued at any time after this date without priornotice. However recruitment may continue until the needs of the City have beenmet. Qualified applicants will be notified of the date time and place of theselection process components. Unless otherwise required by law the City ofMilwaukee will not provide alternative selection process dates or times. Theapplicant is responsible for attending all phases of the job selection processat the time and place designated by the City of Milwaukee. EEO 203 The City of Milwaukee values and encourages diversity and isan equal opportunity employer.Additional Information
Conclusion
Required Experience:
IC
Employment Type
Contract
Key Skills
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