Junior Cybersecurity/Network Technician
Junior Cybersecurity/Network Technician
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Salary Not Disclosed
1 Vacancy
Job Description
Job Overview
This is an entry-level position we are not expecting a long and storied career in IT. However we would love to understand what IT experience you have whether its helping a family member with their WiFi or classes youve taken. Help us recognize that you have a technical problem-solving mindset we can provide the specific knowledge.
Key Responsibilities
- Respond to incidents and requests from multiple ticketing systems for a variety of products
- Provide support to end users both technical and non-technical
- Utilize management and monitoring tools as necessary to facilitate troubleshooting and implementation processes
- Proactively identify and troubleshoot security infrastructure
- Support system security design and architecture decisions
- Contribute to documentation participate in internal knowledge-sharing sessions and thoroughly log all work performed
- Provide excellent written communication including reports incident reports emails and other required documentation
- Other tasks as assigned
Required Qualifications
- Security and Network Certifications
- Basic knowledge and proficiency in Microsoft Office and Windows products
- Desire for growth and will be required to further your development with valuable certifications
- Ability and readiness to learn quickly lend a helping hand and pass on the knowledge as you grow with the company
- Excellent critical thinking and problem-solving skills
- Excellent verbal and written communication skills
- Strong attention to detail
- Ability to work under pressure
- Positive and professional demeanor
- Strong customer service skills
Preferred Qualifications
- Familiarity using network management and monitoring tools
- Familiarity with Microsoft Azure AWS or other cloud providers (specifically security tools)
- Familiarity with IAM including Active Directory MFA and other associated technologies
- Familiarity with firewalls servers switches access points and other network hardware
- Excellent ability to communicate technical concepts to non-technical audiences
Check us out at !
We are interested in every qualified candidate who is eligible to work in the United States. However we are not able to sponsor visas.
Required Experience:
IC
Employment Type
Part-Time
