Join Our Sweet Team as an Assistant Store Manager at Tiffs Treats! Are you ready to elevate your career with a company that values warmth appreciation and community At Tiffs Treats we dont just bake cookieswe create moments of joy and connection. Were looking for passionate dynamic leaders to join our team as Assistant Store Managers (ASMs) and help us spread the warmth even further.
Why Tiffs Treats
- Purpose-Driven:Help us deliver warm moments and make it easy for people to show appreciation to others.
- Positive Workplace:Join a team dedicated to embracing joy while fostering a supportive and fun work environment.
- Growth Opportunities:Be part of a growing company with ample opportunities for career advancement and personal development.
Sweet Perks - Cookies on Us Enjoy up to six dozen free cookies per week
- Paid Time Off Recharge relax and enjoy well-deserved time off!
- Comprehensive Benefits Generous contributions toward medical and dental insurance for eligible employees and their families
- Retirement Savings 401(k) program with company matching after just six months
- Support When You Need It Access to our Employee Assistance Program
- Career Growth We love promoting from withinsome of our original team members from 1999 are now executives!
Job Description -Assistant Store Manager
Location:Mesquite TX
Position Type:Full-Time Exempt Salaried
The Assistant Store Manager (ASM) plays a vital role in ensuring smooth store operations team development and exceptional customer experiences. As a key leader the ASM is responsible for guiding and mentoring On-Duty Managers (ODMs) Drivers and Kitchen staff while executing daily objectives that align with Tiffs Treats operational and service goals. ASMs collaborate closely with Store Managers (SMs) District Managers (DMs) and other leaders across the district to foster teamwork optimize store performance and uphold company values. In this role you will help create a positive high-energy work environment while ensuring every guest enjoys a memorable warm cookie moment.
Key Responsibilities:
- Leadership & Development:Mentor and develop a team of On-Duty Managers Drivers and Kitchen staff.
- Operational Excellence: Oversee store operations including managing staff assisting customers and maintaining a clean and organized store.
- Customer Service:Ensure every customer interaction is positive and memorable.
- Collaboration:Work closely with Store Managers District Managers and other ASMs to align on goals and strategies.
- Inventory Management:Proactively stock supplies and manage inventory to ensure smooth operations.
- Efficiency & Accuracy: Execute systems and procedures with integrity and completeness.
Daily Duties: - Manage a team of 5-10 employees.
- Resolve customer complaints with a positive attitude.
- Provide on-the-job training for new employees.
- Supervise the preparation sales and service of our products.
- Route deliveries and optimize delivery business.
- Complete closing procedures and daily paperwork.
- Maintain a positive work environment.
Qualifications: - 1-3 years of leadership experience in food-service hospitality or retail.
- Proven track record of driving sales and excellence.
- Strong customer service skills in a fast-paced environment.
- Flexible availability and outstanding punctuality.
- Ability to stay composed during high-volume periods.
- Self-motivated with a positive can-do attitude.
- Excellent communication and problem-solving skills.
- Ability to learn quickly and handle complex situations.
Physical Requirements: - Must be able to lift carry and grasp up to 50 lbs
- Constant standing and/or walking with limited breaks often in and out of extreme heat cold rain etc.
- Must be able to ascend/descend stairs while carrying up to 50 lbs
- Occasional stooping lifting pushing pulling kneeling etc. up to 50 lbs
- Ability to occasionally bend twist and reach items up to 50 lbs
- Repetitive motion of the wrists/arms/hands.
- Must be able to manage multiple tasks effectively and safely as lone worker in the store
- Ability to execute all required cleaning procedures for a commercial kitchen environment
- Ability to take visual and audible cues and willing to follow written & verbal instructions in a loud & busy kitchen environment
- Ability to clearly hear and speak over the telephone
- Performing computer work in a stationary position for extended periods
Join us at Tiffs Treats and help us deliver warm moments one cookie at a time. Apply today and become a part of our sweet family!
| Required Experience:
Manager