Endpoint Management Engineer
Endpoint Management Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
Join our team as an Endpoint Management Engineer and play a crucial role in supporting the Connecting Minority Communities grant and rural campuses under the University of Alaska Fairbanks. Ideal candidates will have a Bachelors degree in IT or a related field experience in endpoint management and a commitment to delivering quality results in diverse and geographically dispersed environments.
Join us in making a meaningful impact on education and technology access for minority and rural communities in Alaska and apply today!
THIS POSITION IS A GRANT-FUNDED (TERM-FUNDED) POSITION CURRENTLY FUNDED THROUGH JANUARY 1 2026. Position is Open Until Filled.
You will design manage and optimize technology and processes to streamline IT operations and infrastructure ensuring stability and innovation in remote locations. As a self-starter and problem solver who enjoys traveling to rural communities you will work under limited supervision lead initiatives and ensure resilience to minimize downtime. Youll identify and implement solutions tailored to the unique needs of these communities ensuring compliance with security policies and enhancing the overall user experience. Cross-collaboration with other IT functional teams will be essential for developing comprehensive solutions and improving service delivery. Additionally you will audit the current technology landscape and present the desired future state of these campuses helping to shape the strategic direction for IT services.
To thrive in this role the successful Applicant will possess the following knowledge skills and abilities:
- Customer Service Experience: Skills in listening professionalism collaboration and flexibility.
- Communication: Effective with management colleagues and end users; strong written and verbal skills.
- Technical Knowledge: Experience with endpoint and application management current operating systems (Windows macOS etc.) and IT security practices. Proficient in troubleshooting and using computer applications.
- Teamwork and Independence: Ability to work well in a team and independently with a focus on customer service and quality results.
- Professionalism: Maintain professionalism work under pressure and adhere to safety protocols.
- Learning and Adaptability: Willingness to learn new technologies and processes.
- Certifications: Relevant industry certifications (e.g. ITIL Microsoft JAMF).
- Physical Requirements: Ability to lift up to 50 pounds operate motorized vehicles and occasional travel.
- Work Environment:(Occasional) need to work outside of business hours and in diverse settings.
Preferred:
- Experience in higher education settings
- Endpoint management: OS deployment application packaging patch management and virtualization.
- Infrastructure: Server OS Azure AWS VMware.
- Installing maintaining and troubleshooting device drivers on Windows and macOS.
- Proficiency with Microsoft System Center Endpoint Configuration Manager Windows Group Policy or JAMF.
- Interaction with users and vendor support to resolve hardware OS and application issues.
- Using troubleshooting tools and applications.
- Successful teamwork and organizational goal promotion.
Minimum Qualifications:
EDUCATION:
Bachelors degree in a relevant field (i.e. Information Technology or other related field) and 4 years experience or an equivalent combination of training and experience
Industry-standard certifications or academic courses in relevant fields are highly
preferred
Possess and maintain a valid drivers license and clean driving record in compliance with UA Safe Driving Criteria.
TYPICAL EXPERIENCE:
Demonstrated practical experience supporting computing devices.
Position Details:
This position is located onsite on the Troth Yeddha campus in Fairbanks Alaska. This is a grant-fundedthrough January 1 2026 (term-funded) full-time exempt staff position complete with both a competitive salary andfull employee benefits package. UA provides a generous compensation package that includes retirement options annual leave 12 paid holidays per year tuition waivers for employees and family members and affordable medical dental and vision care coverage. New hires will be placed on theUA Staff Salary Schedule Grade 81 based on education and experience.
Applications will be reviewed on Friday August 23 2024.To ensure consideration please apply by 11:55 pm Alaska Standard Time on Thursday August 22 2024. Position is Open Until Filled.
*To be eligible for this position applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.
The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process please contact UA Human Resources by phone at .
UA is an affirmative action/equal opportunity employer educational institution and provider and prohibits illegal discrimination against any individual: successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.
Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.
If you have any questions regarding this position please contact Lee Ann Amerson NTS HR Coordinator at or .
All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.
*Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report whichcontains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence domestic violence sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within or immediately adjacent to and accessible from the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.
Access to the reports is available at:
UAA:(Addresses Anchorage campus Aviation Technology Complex JBER - Elmendorf Extension JBER - Richardson Extension Kenai Peninsula College - Kachemak Bay campus Kenai Peninsula College - Kenai River campus Kodiak College Kodiak High School Extension Matanuska-Susitna College Prince William Sound College and Prince William Sound College - Cordova Extension)Online:https://
UAF:(Addresses Fairbanks Campus Bristol Bay Campus Chukchi Campus Community and Technical College Kasitsna Bay Campus Seward Marine Center Tok Campus Kuskokwim Campus and Northwest Campus)Online:https://www.
UAS:(Addresses the Juneau Auke Bay Campus Juneau Technical Education Center Sitka Campus & Ketchikan Campus)Online:https://uas.
Employment Type
Full-Time
