drjobs Telecommunicator (235 days)

Telecommunicator (235 days)

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1 Vacancy
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Job Location drjobs

Dallas - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • High school diploma or equivalent
  • One (1) year of experience taking public safety/emergency calls in a call center or relevant experience working in a dispatching environment
  • Possess or obtain within 6 months of employment the Telecommunications Operator Certificate as issued by the Texas Commission on Law
  • Enforcement (TCOLE) including TLETS/NLETS and TCIC/NCIC for Full Access Operators training as provided by the Texas Department of Public Safety
  • Demonstrated ability to perform responsibilities with minimum supervision
  • Demonstrated proficiency in the use of a person computer
  • Demonstrated ability to recognize public safety hazards
  • Demonstrated ability to read and interpret documents including safety rules operating and maintenance instructions and procedures manuals
  • Demonstrated organizational prioritization effective telephone and communication skills and interpersonal skills required to achieve the goals of the position
  • Demonstrated ability to receive and give verbal instructions effectively
  • Demonstrated ability to speak clearly and comprehensible
  • Must be willing to undergo a criminal background check and drug screening
  • Ability to communicate in English/Spanish preferred
  • Answers emergency and non-emergency calls for service. Receives and records information and requests for police/security services in a computerized database
  • Dispatches field personnel according to need and priority of the service request
  • Transmits and receives radio calls from field units via two-way radio. The ability to speak concisely and distinctly
  • Coordinate and maintain effective communications between field units and neighboring law enforcement agencies
  • Uses a computer-aided dispatch system to enter research and retrieve information
  • Monitor closed-circuit television security fire and alarm systems
  • React calmly quickly and decisively in emergencies to obtain summarize and relay information both orally and in written form
  • Must be able to follow oral and written instructions
  • Demonstrate the ability to handle multiple tasks working under stressful conditions. Activation of emergency procedures for evacuations or similar emergencies
  • Operation of specialized communication networking computer terminal to access confidential and restricted law enforcement information
  • Compile information from different sources to develop a daily briefing or a log that provides information to assist in the daily operations of the agency
  • Run queries through Regional State and National Crime Information databases as requested by the district police personnel
  • Notify outside emergency personnel of weather-related emergencies
  • Enter information in the Automated Records Management System (ARMS) computer database
  • Maintains confidentiality of information contained in source documents
  • Performs all other tasks and duties as assigned

Watson Candidate Assistant is here to answer questions about working at Dallas ISD.

Employment Type

Full Time

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