Telecommunicator (235 days)
Telecommunicator (235 days)
Posted on :
22-06-2025
Employer Active
1 Vacancy
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Job Description
- Answers emergency and non-emergency calls for service. Receives and records information and requests for police/security services in a computerized database
- Dispatches field personnel according to need and priority of the service request
- Transmits and receives radio calls from field units via two-way radio. The ability to speak concisely and distinctly
- Coordinate and maintain effective communications between field units and neighboring law enforcement agencies
- Uses a computer-aided dispatch system to enter research and retrieve information
- Monitor closed-circuit television security fire and alarm systems
- React calmly quickly and decisively in emergencies to obtain summarize and relay information both orally and in written form
- Must be able to follow oral and written instructions
- Demonstrate the ability to handle multiple tasks working under stressful conditions. Activation of emergency procedures for evacuations or similar emergencies
- Operation of specialized communication networking computer terminal to access confidential and restricted law enforcement information
- Compile information from different sources to develop a daily briefing or a log that provides information to assist in the daily operations of the agency
- Run queries through Regional State and National Crime Information databases as requested by the district police personnel
- Notify outside emergency personnel of weather-related emergencies
- Enter information in the Automated Records Management System (ARMS) computer database
- Maintains confidentiality of information contained in source documents
- Performs all other tasks and duties as assigned
Watson Candidate Assistant is here to answer questions about working at Dallas ISD.
- High school diploma or equivalent
- One (1) year of experience taking public safety/emergency calls in a call center or relevant experience working in a dispatching environment
- Possess or obtain within 6 months of employment the Telecommunications Operator Certificate as issued by the Texas Commission on Law
- Enforcement (TCOLE) including TLETS/NLETS and TCIC/NCIC for Full Access Operators training as provided by the Texas Department of Public Safety
- Demonstrated ability to perform responsibilities with minimum supervision
- Demonstrated proficiency in the use of a person computer
- Demonstrated ability to recognize public safety hazards
- Demonstrated ability to read and interpret documents including safety rules operating and maintenance instructions and procedures manuals
- Demonstrated organizational prioritization effective telephone and communication skills and interpersonal skills required to achieve the goals of the position
- Demonstrated ability to receive and give verbal instructions effectively
- Demonstrated ability to speak clearly and comprehensible
- Must be willing to undergo a criminal background check and drug screening
- Ability to communicate in English/Spanish preferred
Employment Type
Full Time
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