Machine Fleet Strategist
Machine Fleet Strategist
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Job Description
Please reference the schedule and minimum qualifications listed below before applying.
If you need assistance with filling out our application form or during any phase of the application interview or employment process please notify our Human Resources Team at option 1 or email and every reasonable effort will be made to accommodate your needs in a timely manner.
Job Summary
The Machine Fleet Strategist oversees the operation maintenance and optimization of the companys fleet of machines including ATMs teller cash recyclers and instant issue card machines. This role ensures efficient machine utilization manages life cycles and upgrades and coordinates with internal teams and vendors to support business needs. Responsibilities also include compliance procurement reporting and contributing to strategic planning through data-driven insights and product management practices such as backlog development and roadmap alignment.Job Description
LOCATION
Corporate Office - Hybrid:
7181 S Campus View Drive
West Jordan UT 84084
SCHEDULE
Full Time
To be effective an individual must be able to perform each job duty successfully:
- Fleet Management
- Oversee the acquisition maintenance and disposal of fleet machines including ATMs instant issue card machines coin machines TCRs cash advance machines and coin counters.
- Develop and implement maintenance schedules to ensure optimal performance and longevity of machines.
- Manage machine model life cycles including upgrades and technology updates.
- Coordinate with suppliers and vendors for machine procurement and repairs.
- Monitor machine usage and performance to ensure efficient operation.
- Manage machine inventory and ensure accurate record-keeping.
- Align machine deployment with broader business strategy.
- Utilize strategic planning tools and data-driven deployment decisions.
- Operational Efficiency
- Plan and optimize machine deployment to meet operational requirements including new machine installations for branch openings and updates as well as removing machines for branch closures and updates.
- Implement strategies to reduce machine downtime and improve productivity.
- Conduct regular inspections and audits to ensure compliance with safety and operational standards.
- Utilize telematics and other technologies to track machine performance and usage.
- Use analytics to monitor performance and predict maintenance needs.
- Encourage the use of data analytic tools for performance tracking.
- Compliance and Reporting
- Ensure all machines comply with relevant regulations and standards.
- Prepare and submit reports on fleet performance maintenance activities and compliance.
- Maintain up-to-date records of machine licenses registrations and insurance.
- Emphasize regulatory compliance and risk mitigation.
- Knowledge of PCI compliance and ADA standards is desirable.
- Server Software and Hardware Management
- Oversee server management to ensure reliable operation of machine-related systems.
- Manage software updates and maintenance for all machines.
- Handle hardware management including parts and supplies inventory.
- Manage IoT-enabled devices and automated update systems.
- Experience with remote diagnostics and financial tech ecosystems is a plus.
- Core System Maintenance
- Serve as the primary contact for core system maintenance related to machines ensuring system reliability and performance.
- Additional Responsibilities Including Product and Project Management
- Develop and manage the fleet budget including forecasting and cost control.
- Implement continuous process improvement initiatives (e.g. Lean Six Sigma).
- Collaborate with other departments to align fleet operations with overall business goals.
- Handle emergency repairs and urgent maintenance needs.
- Evaluate and implement new technologies to enhance fleet management.
- Emphasize continuous improvement methodologies.
- Strong emphasis on cross-functional teamwork.
- Examples of vendor negotiation and interdepartmental coordination are valuable.
- Build and maintain a product backlog of machine-related enhancements and features.
- Prioritize backlog items based on business impact and feasibility.
- Collaborate with stakeholders to ensure prioritized items are included in the technology roadmap.
KNOWLEDGE SKILLS and ABILITIES
The requirements listed are representative of the knowledge skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Experience
five years of similar or related machine fleet management experience within the financial industry. Experience with product development and/or project management is preferred.
Education
Bachelors degree in Business Information Technology or related field. Or 4 additional years of experience within the financial industry supporting card programs.
Computer/Office Equipment Skills
Basic computer operating skills. Advanced skills in Microsoft Office (Outlook Word Excel) Must have a good knowledge and confidence in working with financial institution core systems. Type a minimum of 35 words per minute. 10-Key experience.
Managerial Responsibility
No direct manager responsibility.
Other Skills and Abilities
The ideal candidate for the Machine Fleet Manager position should possess strong analytical and problem-solving skills to effectively manage and optimize the fleets performance. Excellent communication and interpersonal abilities are essential for collaborating with team members suppliers and other departments. Proficiency in using fleet management software and telematics systems is preferred along with a solid understanding of relevant regulations and industry standards. The candidate should be detail-oriented capable of multitasking and adept at managing time efficiently. Familiarity with financial management and budgeting as well as experience with continuous process improvement methodologies like Lean or Six Sigma is highly desirable. Experience with product management practices such as backlog grooming prioritization and roadmap planning is a strong plus.
PHYSICAL ABILITIES / WORKING CONDITIONS
Physical Demands
Ability to talk hear sit use hands to handle or feel and reach with hands and arms consistently
Vision Requirements
Close vision (clear vision at 20 inches or less)
Distance Vision (clear vision at 20 feet or more)
Weight Lifted or Force Exerted
Ability to lift up to 10 pounds consistently and up to 25 pounds occasionally
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Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.
Employment Type
Full-Time
