Delivery Manager (m/f/d)
Delivery Manager (m/f/d)
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Job Description
ATTENTION: Were looking for talented professionals to join our pipeline for upcoming opportunities. Once the role is available the recruitment team will get in touch with selected candidates.
Job title:
Delivery Manager (m/f/d)Job Description:
Job description:
- Establish and manage long-term partnerships with clients by understanding their business needs and challenges.
- Lead project workstreams ensuring project teams are aligned on delivery requirements client expectations and timelines.
- Get things done - plan execute and deliver data projects with high quality and within agreed timelines.
- Build delivery plans including time estimates resource planning and quality expectations.
- Ensure proper governance of delivery processes aligning with organizational standards.
- Proactively identify and manage delivery risks to prevent issues before they arise.
- Take full ownership of delivery capacity planning ensuring the right mix of skills and seniority across teams.
- Contribute to the evolution and improvement of internal delivery methodologies and best practices.
- Help shape the companys operational culture around accountability collaboration and quality.
Requirements:
- Proven work experience operating as a Senior Project Manager delivering digital learning projects.
- Strong business acumen with the ability to think operationally.
- Real focus on customers including account management service delivery and customer service.
- Strong grasp of resource and timesheet management in PM software.
- Very strong interpersonal communication and relationship management skills. Customer focussed with the ability to manage customer expectations.
- Fluent English speaker (min. C1).
What we offer
- LuxMed medical healthcare
- Generali group insurance
- Multisport or MultiKafeteria benefit systems
- Positive atmosphere with excellent work-life balance (30-minute lunch break included in the 8-hour working day)
- An extra day off for voluntary activities close to your heart
About Capita
Capita is a consulting transformation and digital services business. Every day our colleagues help millions of people by delivering innovative solutions to transform and simplify the connections between businesses and customers governments and citizens. We partner with clients and provide the insight and cutting-edge technologies that give time back allowing them to focus on what they do best and making peoples lives easier and simpler. Capita is a leading business services provider with over 55000 employees operating in the UK Europe India and South Africa.
Capita Poland supports clients across various sectors including local government customer service procurement life and pensions insurance data analysis and learning and development. We operate in three locations Krakw Opole and d.
Daily we deal with simple processes like checking data correctness contacting with clients training coordination and much more complex processes like closing general ledgers reporting financial analysis claims processing systems implementation technical customer support or fleet administration.
Were an equal opportunity employer which means well consider all suitably qualified applicants regardless of gender identity or expression ethnic origin nationality religion or beliefs age sexual orientation disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes and were committed to creating an inclusive environment for all employees.
Location:
KrakowPolandTime Type:
Contract Type:
Fixed Term (Fixed Term)Required Experience:
Manager
Employment Type
Full Time
