Health And Nutrition Services Summer Electronic Benefits Transfer (Ebt) Specialist
Health And Nutrition Services Summer Electronic Benefits Transfer (Ebt) Specialist
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Job Description
Arizona Department of Education
The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents.
HEALTH AND NUTRITION SERVICES SUMMER ELECTRONIC BENEFITS TRANSFER (EBT) SPECIALIST
Health and Nutrition Services Division
Phoenix Location
Salary: $64000 - $70000
Grade: 21
Closing Date: 06/25/2025
The HNS Summer Electronic Benefits Transfer (EBT) Specialist position will work on deadline-driven division and state-wide critical projects related to Summer EBT (SEBT) that occurs cyclically throughout the year and require extensive coordination and access of ADE data systems from multiple areas of Health and Nutrition and other divisions at ADE. This position will verify the accuracy of data reported by schools and received from the Department of Economic Security (DES) to ensure data accuracy process household Summer EBT benefit applications and provide technical assistance to both internal and external customers.
Rare in-state and out-of-state travel is required for this position.
The Arizona Department of Education currently utilizes a hybrid work environment with up to two days of remote work (contingent upon business needs). Candidates should apply with an ability and willingness to work in-office up to five days per week as business needs necessitate.
Reviews and makes program eligibility determinations based on submitted household applications
Conducts income verification of household applications using prescribed United States Department of Agriculture (USDA) regulations and requirements
Manages content in Summer Electronic Benefits Transfer (SEBT) SFA management portal. Serves as content expert on SEBT technology systems data and program requirements to support school food authorities
Assists the SEBT Lead Specialist with creation and validation of data sets for processing of single payment to eligible children ensuring all eligible household applications are processed timely and submitted to the Arizona Department of Economic Services for processing of payments as prescribed by the requirement of the Summer EBT program
Acts as call center backup providing support to the SEBT Program Project Specialist during high volume call periods and absences
Manages household application and verification data to support eligibility denials in case of appeals
Assists the SEBT Team Lead with conference calls and fair hearings
Knowledge in:
Federal Nutrition Assistance Programs such as Supplemental Nutrition Assistance Program (SNAP) Temporary Assistance for Needy Families (TANF) Child Nutrition Programs and Food Distribution Programs on Indian Reservations (FDPIR)
Federal regulations state laws and policies pertaining to all Child Nutrition Programs
National and local legislative and health and nutrition program issues
A Bachelor degree and/or or multiple years of experience working with federal nutrition assistance programs to substitute for a degree is required
Skills in:
Analysis and problem solving
Organizational
Time management
Multiple project/task management
Decision making
Customer service
Advanced skill in using MS-Office (Excel Word and PowerPoint)
Ability to:
Work with and understand large data sets
Meet deadlines and produce expected results with little supervision
Express ideas and information clearly concisely both orally and in writing
Think critically and make objective determinations
Perform multiple tasks
Research review and draw interpretations from public laws and rules
Preference will be given to those applicants with:
Customer service experience and/or employment with a government agency school district or charter school
Experience with Child Nutrition Programs
Bilingual skills
Offers are contingent upon successful completion of all background and reference checks required documents and if applicable a post-offer medical/physical evaluation.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
The State of Arizona provides an excellent comprehensive benefits package including:
Affordable medical dental life and short-term disability insurance plans
Top-ranked retirement and long-term disability plans
Ten paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Sick time accrued at 3.70 hours bi-weekly
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Deferred compensation plan
Wellness plans
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page
You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment subject to waiting period. On or shortly after your first day of employment you will be provided with enrollment instructions and effective date.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling or emailing Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
