Mail Clerk Lead
Mail Clerk Lead
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Job Description
ARIZONA DEPTMENT OF ADMINISTRATION
Delivering results that matter by providing best in class support services.
Mail Clerk Lead
General Services Division (GSD)
1802 W Jackson Phoenix AZ 85007
Salary: Up to $44570.24
Grade: 17
Open Until Filled
The Arizona Department of Administration (ADOA) General Services Division (GSD) is seeking a Mail Clerk Lead to join our team. The ADOA Mail Room is a vital service handling approximatelypieces of outbound mail annually for 70 state agencies and providing inter-agency mail services to 93 state agencies.
As a Mail Clerk Lead youll play a crucial role in ensuring the efficient and secure flow of mail. Your responsibilities will include sorting inbound mail preparing tracking sheets and participating in security screening when necessary. Youll be responsible for loading vehicles delivering and collecting mail on assigned daily routes. This position also involves preparing and processing outbound mail through postage meters handling FedEx and UPS shipments and preparing packages for various inter-agency shuttle services and vendor pickups.
Beyond traditional mail handling youll be involved in preparing and processing inbound mail for agencies utilizing our mail scanning and electronic delivery services. This includes operating bar-coding software printing submitted jobs and using a folder/inserter. Additionally youll assist with reconciling warrant stock printing warrants and preparing them for mailing.
A key aspect of this role is direct interaction with ADOA mailroom customers both in person and over the phone to answer general and specific mailroom questions. As a Lead youll also provide guidance direction and training to other mailroom staff answering their questions and ensuring smooth operations. This position serves as a backup to the mailroom supervisor including assisting with mailroom billing functions. Therefore coordinating time off with the supervisor is essential to ensure continuous mailroom supervision.
- Perform train and give oversight for the outbound mail process to include but not limited to postage meters and prepare for various postage and package delivery vendor pickups
- Perform train and give oversight to Mailroom duties such as Virtual Mail Service Printing Stuffing and Folding Document Scanning and Warrant Processing
- Perform train and give oversight to accurately sorting of inbound U.S. mail and inter-agency mail prepare tracking sheets for signature mail as required. Proper loading of vehicles for mail distribution. Work with staff to optimize delivery and collection methods
- Support and look for ways to expand services that help state agencies save money such as virtual mail service printing folding and inserting and printing services. Look for creative ways to promote mailroom services
- Perform train and give oversight for security screening as required for Governors Office inbound mail including x-raying operating Bio-hood opening inspecting & reading mail
- Acting as mailroom lead and supervisory backup
Knowledge of:
- FedEx Shipping Software
- Courier Routes
- Customer Service
- Postal and other shipping services
- U.S. postal regulations
- Basic mathematical calculations
- Scheduling techniques
- Office procedures
Skills in:
- Operation and basic maintenance of postal equipment
- Operation and basic maintenance of automated letter openers
- Operation of x-ray equipment
- Operation of bio hood / purifier hepa filter
- Operation of Mail Room vehicles
- Operation of mail Scanner
- Operation and basic maintenance of the folder/inserter
- Operation of barcoding Business Manger & other software
Ability to:
- Follow written and verbal instructions
- Determine when Bio Hood should be utilized
- Determine appropriate shipping methods
- Identify potential threats with mail
- Operate postal machines
- Handling medium-weight objects without incident
- Operate vehicle for deliveries
- Be able to maintain records and update files
- Three or more years experience in operations management
- Bachelors degree in Business or related field
- Experience managing a state or similar level program
- Valid Arizona Drivers License
- Background and reference check including a criminal records verification
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
The Arizona Department of Administration offers a comprehensive benefits package to include:
- Sick leave
- Vacation with 10 paid holidays per year
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
- Health and dental insurance
- Retirement plan
- Life insurance and long-term disability insurance
- Optional employee benefits include short-term disability insurance deferred compensation plans and supplemental life insurance
By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page
- Participation in ASRS Lifetime Benefit Pension Plan after 26 weeks of employment
- If you have any questions please feel free to contact Christopher Langseth at for assistance
- The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer
Employment Type
Full-Time
