Admissions Officer I (Applicant Services)
Admissions Officer I (Applicant Services)
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Job Description
Admissions Officer I
The Office of Admissions is currently seeking a dedicated and detail-oriented Admissions Officer I to join our Applicant Services team. In this role you will be responsible for processing applications for undergraduate graduate professional and certificate programs ensuring a smooth admissions process for student applicants.
Key responsibilities include but are not limited to:
Applicant Support
- Serve as a primary point of contact for the Office of Admissions call center by answering phone calls responding to email inquiries and managing CRM cases from applicants and departments.
- Review and process undergraduate graduate professional and certificate applications.
- Maintain thorough knowledge of majors degrees and program levels to ensure efficient application processing.
- Determine residency classification for tuition purposes based on Floridas Residency Rules and Regulations.
- Finalize admitted student applications review credentials manage holds and evaluate hold deferral requests.
- Support OneStop staff with escalated admissions inquiries via phone email or in person.
Applicant Data Management
- Manage application data in Slate and ensure accurate integration with Campus Solutions.
- Create and maintain organization records in the student information system (SIS).
- Ensure synchronization of data between Slate and Campus Solutions including locations accreditation and organization codes.
- Manage departmental requests and troubleshoot data discrepancies in MyAdmissions and SIS systems.
- Address and resolve holds on student accounts.
Additional Duties
- Participate in cross-functional events committees call campaigns and assist in creating reference materials.
- Assist in cross-training applicant services employees.
- Perform other duties and projects as assigned by the supervisor.
This position is located at the University of Floridas main campus in Gainesville FL. The selected candidate will work on site and may be eligible for a flexible hybrid work arrangement in accordance with the University of Florida and Division of Enrollment Managements policies.
$43888 annually
In addition we offer the following exceptional benefits:
- Health Dental and Vision Insurance
- Retirement Plans
- Paid Time Off (approximately 22 days of vacation leave 13 days of sick leave and 11 paid holidays annually)
- Tuition Assistance (UF Employee Education Program)
- Public Service Loan Forgiveness (PSLF) Eligible Employer
For more information on benefits please visit HR Benefits and Rewards ().
Bachelors degree; or an equivalent combination of education and experience.
- Experience with customer service and public relations
- Effective verbal and written communication skills
- Ability to establish work priorities and coordinate the timely completion of work assignments
- Ability to establish and maintain effective working relationships with others
- Knowledge of methods of compiling organizing and analyzing data
- Experience with Slate and/or PeopleSoft Campus Solutions
Applicants must upload the following documents to be considered for the position:
- Cover Letter
- Resume
- List of References
Applications must be submitted by 11:55p.m. (ET) of the posting end date.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
