Housing Manager
Housing Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Housing Manager
Harlow Bishops Stortford working from home and on patch with regular visits to our Bishops Stortford Office.
Permanent full time (37.5hrs)
Salary circa 32000 per annum plus great benefits including Health Cash Plan
Plus great benefits including Health Cash Plan
Home a place where you belong
Join us as a Housing Manager at Home Group in our awesome housing team in the Central Region covering Harlow and Bishops Stortford. Youll be our face to face customer support to our estates ensuring we provide safe homes and communities where people choose to live.Youll provide first class customer service delivering our customer promise every day!
Typical day as a Housing Manager
- Through visibility engagement with customers and proactivity on our estates youll really get to get to know our communities.
- Youll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants).
- Through visibility engagement with customers and proactivity on our estates youll really get to get to know our communities. This will help us to improve our local neighbourhoods.
- Proactively managing anti-social behaviours in our estates responding to customer queries and complaints.
- Managing our voids process including liaising with local authorities.
- Carry out estate inspections engaging and meeting with contractors on site as well as carrying out and recording the routine safety and compliance checks in our buildings and communities.
Fancy going home each day knowing that you have helped change our customers lives for the better Youll do that here working for one of the Top Ten Great Places to Work in the UK!
About You
- You are experienced in the housing sector and understand housing management housing law and the impact of anti social behaviour.
- You have or are willing to work towards Chartered Institute of Housing Level 3
- Super organised and methodical in your approach youre also a proactive self-starter with a can do positive attitude
- Passionate about delivering excellent customer service and have a genuine desire to help your customers.
- This job can challenge especially when were dealing with complaints but your resilience will help you through.
- Confident working with external partners and stakeholders such as local authorities MPs etc
Our team
Looking for a job where you really belong Where you can be well you! Bring your uniqueness brilliant skills and awesome experience to deliver amazing things for our customers. Youll join our team who come from different walks of life and are here to support you as you make yourself at Home!
Job details
- This is a hybrid role and in an average week youll spend a few days working from our community patches of Harlow Bishops Stortford.
- Although youll spend time in our neighbourhoods we do get together regularly meeting at our Bishops Stortford Office monthly and working from home catching up on admin.
- There may be some flexibility to adapt your working hours do let us know about this when you meet us at the interview
- We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that youll be able to shape your own diary.
- To get from A to B youll need a vehicle insured for business purposes. The great news is that well pay your mileage!
- Youll need a Standard DBS check done and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks peers and allies (Multicultural LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work!
Whats in it for you
- 34 days leave (this includes bank hols and a me day to use whenever you fancy) increasing to 39 the option to buy 5 more and time off for volunteering too!
- Health cash plan saving you from 1140 per annum. Well cover your costs (and kids if you have them) towards dental optical prescriptions alternative therapies and lots more.
- Over 800 high street discounts on groceries holidays and days out. Looking for a new phone bike or car Save money with us.
- We Grow Our Own colleagues (not literally of course!) when youre ready for the next step in your career you can grow with us!
- Colleagues really matters to us thats why were the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
- Exploreourbenefits in detail on our website.
Find out more
Click APPLY NOW to see ourHousing Manager Job description find out aboutus and for help to apply. Sometimes we close a job early so dont delay or you might miss out. Finally do let us know if theres anything we can do to help you shine in our process at
Required Experience:
Manager
Employment Type
Full-Time
