Operational Asset Manager - Folk Co-Living
Operational Asset Manager - Folk Co-Living
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Job Title
Operational Asset Manager - Folk Co-LivingJob Description Summary
Folk exists to transform the way people rent in cities. We create homes that offer opportunities to connect with others architect-designed spaces next-level convenience and a genuine positive environmental and social impact. Its a more stress-free sociable and sustainable way of renting that we believe is needed in cities like role is to make that vision perform commercially.Job Description
DTZ Investors is a real estate investment and asset management business managing over $10bn of property investments on behalf of institutional investors and part of the global Cushman & Wakefield group. In 2019 we launched a dedicated residential investment platform to develop and operate large-scale co-living buildings. To date weve developed three flagship assets in London - offering over 800 units - operated under our Folk Co-living brand and have a pipeline of further assets ready for funding and development.
Were looking for an experienced and driven Operational Asset Manager to take the lead on Folks operating performance. This is an ideal opportunity for someone with operational real estate experience in the living or hospitality sectors such as a property manager looking to step into asset management or an existing asset manager who wants to work with a bold growing brand at the forefront of urban living underpinned by one of the worlds largest real estate services businesses.
What will you do
Own and deliver business plans for Folk assets optimising OPEX and driving revenue to maximise NOI.
Evaluate financial and operational performance across the portfolio.
Play a key role in setting the leasing strategy
Lead the relationship with our property manager to ensure exceptional on-the-ground service delivery.
Champion and enforce Folks brand and service standards across procurement customer service operational processes and policies and resident experience.
Translate operational insights into strategic actionsbridging the gap between site teams and asset management.
Monitor resident feedback (e.g. surveys online reviews social media) and action improvements.
Lead competitive benchmarking and analysis across the co-living and BTR sectors.
Shape and oversee the implementation of our social impact strategy including partnerships with Community Investment Partners.
Support brand marketing initiatives that elevate awareness and attract residents.
Manage and mentor an Asset Management Assistant.
What are we looking for
Were after someone who cares about delivering a superior living experience and has the skills to ensure that happens profitably. You might have come up through hospitality property management or an operational role in BTR PBSA or co-living. Or you might already be in asset management and looking for a more mission-driven opportunity.
Essential
5 years of experience in operational real estate (e.g. co-living BTR hospitality PBSA retail).
Strong commercial acumen with proven experience optimising OPEX and managing revenue streams.
Highly proficient in Excel with the ability to analyse and present financial data.
Clear understanding of operational cash flows and how they relate to asset performance.
Experience managing or working closely with site-based teams.
Self-starter mindset with the ability to work independently excellent attention to detail and organisational skills.
Customer-centric thinker with a drive to continuously improve resident experience.
Excellent written and verbal communicator.
Strong sense of curiosity and willingness to challenge in the pursuit of efficiency.
Confident working with senior stakeholders while maintaining strong relationships with site teams and residents.
What do we offer
A competitive salary and benefits package.
A role that blends strategy with hands-on impactand where no two days are the same.
The chance to shape one of the UKs most exciting new residential brands.
A collaborative culture where your voice matters and growth is part of the journey.
Whilst this role offers hybrid working you will be required to spend time on-site and in the office.
If you think the Folk Co-living Operational Asset Management role sounds like it could be for you - apply now! Were an equal opportunity employer and invite applicants to contact us to identify any additional support they might need during the recruitment process.
INCO: Cushman & Wakefield
Required Experience:
Manager
Employment Type
Full-Time
