Job Description:
Job Location: Coppell TX
Job Title: Software Engineer
Application Support Engineer
Location: Dallas or Tampa- hybrid
Pay: $50- $55/hr on W2
Your Primary Responsibilities:
Verify analysis performed by team members and implement changes required to prevent reoccurrence of incidents
Resolve Critical application alerts in a timely fashion including production defects providing business impact and analysis to teams handling minor improvements as needed
Review and update knowledge articles and runbooks with application development teams to confirm information is up to date
Collaborate with internal teams to provide answers to application issues and advance to as needed
Validate and submit responses to requests for information from ongoing audits
Review and Implement Disaster Recovery scripts during planned and unplanned outages providing BCM evidence as needed
Identify and implement automation opportunities to reduce manual effort associated with application monitoring
Partner with development teams to provide feedback into the design and development stages of applications
Implement the pre-production/production application code deployment plans and end to end vendor application upgrade process (e.g. SNOW SF etc)
Aligns risk and control processes into day to day responsibilities to supervise and mitigate risk; advances appropriately
**NOTE: The Primary Responsibilities of this role are not limited to the details above. **
Talents Needed For Success:
Minimum of 4 years of related experience
Bachelors degree preferred or equivalent experience.
Key Technologies requirement: Java/J2EE Oracle/SQL IBM MQ SNOW/ITIL Process Splunk/Autosys
Key Platform experience: Linux/Unix AWS
Technologies that would be advantageous to have Containers (Kubernetes/Docker) IIB Network understanding
Domain knowledge: Finance and Securities is preferable
Fosters a culture where honesty and transparency are expected.
Knows the latest on changes in their own specialist area and seeks out learning opportunities to ensure knowledge is up to date.
Invests effort to individually coach others.
Builds collaborative teams across the organization.
Communicates openly keeping everyone across the organization informed.
Best Regards
Scott Solanki
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