Compliance and Quality Assurance Manager
Compliance and Quality Assurance Manager
Posted on :
21-06-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 80000 - 90000
Vacancy
1 Vacancy
Posted on :
21-06-2025
Job Description
Company Overview:
At Residential Transitions Inc. (RTI) our mission is to help people improve their quality of life by empowering them with knowledge resources and skillswhile always treating them with dignity and respect. We proudly serve individuals across Minnesota who are living with mental illness substance use challenges and other disabilities. Our services support people living independently in the community in their own homes as well as in our residential settings. Through compassionate care and a person-centered approach we aim to make a lasting difference in the lives of those we serve.
At Residential Transitions Inc. (RTI) our mission is to help people improve their quality of life by empowering them with knowledge resources and skillswhile always treating them with dignity and respect. We proudly serve individuals across Minnesota who are living with mental illness substance use challenges and other disabilities. Our services support people living independently in the community in their own homes as well as in our residential settings. Through compassionate care and a person-centered approach we aim to make a lasting difference in the lives of those we serve.
Position Overview:
Residential Transitions Inc. (RTI) is seeking a dedicated and experienced Compliance and Quality Assurance Manager to oversee and ensure compliance with regulatory standards lead quality assurance initiatives and manage the Training and Administrative Departments. This role is critical in maintaining the highest standards of health safety and rights for the adults we serve.
Role Responsibilities:
- Lead and manage the Quality and Compliance Department fostering a culture of high performance and continuous improvement.
- Align training objectives with licensing requirements and organizational needs.
- Track and implement workflow and compliance standards throughout the organization.
- Manage RTIs operational use of EMR software for efficiency and compliance.
- Develop and implement corrective and strategic action plans and interventions to ensure program compliance with regulations as assigned.
- Conduct periodic division and service-related audits develop corrective action plans and ensure completion as assigned.
- Oversee and lead assessments on incident reports and DHS investigations to evaluate potential risks ensuring proactive measures are implemented.
- Oversee Incident and Grievance reporting and work with Operations to manage processes and next steps by using Root Cause Analysis methodologies and implement corrective actions.
- Manage and track all participant paperwork compliance and develop internal processes to ensure compliance.
- Develop track and prepare management reports on compliance across departments.
- Oversee and provide high-quality documentation regarding individualized service plans as required by licensure/certification standards.
- Collaborate with cross-functional teams to address quality issues and ensure quality objectives are achieved.
- Provide training to departments as needed.
- Manage develop coordinate and support systems improvements for compliance and quality.
- Complete weekly and monthly quality assurance processes and assist in related projects.
- Lead Quality and Compliance Assurance Team Meetings.
- Ensure compliance with licensing waivers and uniform standards by tracking QA reports updating forms identifying training needs and updating policies and statutes as necessary.
- Oversee licensure and certification reviews for all RTI departments. Complete statute and certification applications and renewals as assigned.
- Engage with County Department of Human Services (DHS) and policy workgroups focused on legislative changes.
- Initiate and execute legislative changes within internal processes and procedures.
Required Qualification and Experience:
- Bachelors degree in a healthcare related field.
- One or more years of experience in compliance and quality assurance in a healthcare-related field preferred.
- Knowledge of HCBS and MN Statutes which may include: 245D Mental Health and Case Management Services.
- Identify opportunities to improve efficiency in programming and workflow strategies based on QA findings.
- Strong detail-oriented critical thinking and observational skills.
- Technology adept and have hands-on experience with Microsoft Office Suite Adobe and other relevant software applications.
- Ability to solve practical problems analytically and deal with complex variables.
- Ability to pass the BCA Criminal Background Check and the Sexual Exploitation of Patients by Psychotherapists screen required by the Department of Human Services.
- Ability to pass the screening required by Federal Human Services Office of the Inspector General to assure that person has not been excluded from working in the Health Care Programs which receive federal funding.
- Ability to maintain confidentiality understand and comply with professional ethics and standards of practice.
- Demonstrate a strong capacity for analytical thinking critical reasoning and problem solving.
- Commitment to supporting people and creating a positive impact in the lives of our clients.
- Ability to work independently solve practical problems manage a variety of variables and make decisions under pressure.
- Knowledge of the effects of mental illness and willingness to stay abreast of state-of-the-art knowledge from a wide variety of disciplines applicable to the treatment of persons with mental illness.
Preferred Qualifications and Experience:
- Masters degree in a healthcare or project management related field preferred.
- Accreditation in Quality Assurance. Preferred Qualifications Certified Professional in Healthcare Quality (CPHQ)
- Director level experience in mental health or disability services.
Benefits of Working at RTI:
- Generous PTO Accrual: Earn up to 4.2 Weeks of PTO after 3 years and 3.2 Weeks of PTO years 0-3.
- 7 Company Paid Holidays 1 Paid Floating Holiday
- Matching 401k we are invested in your future.
- Medical Dental and Vision Insurance
- Paid Training Sessions
- Advancement Opportunities
Compensation: $80000-$90000
Type: Full-Time
Location: Mendota Heights MN
Be the difference by making a difference. Advance your career in mental health today and change someones life tomorrow with Residential Transitions Inc. an award-winning organization that puts the people they serve and employ first.
RTI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
Manager
Employment Type
Full Time
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