Print Production
Tampa FL 33624
12 Months Contract
Monday to Friday 8:00am to 5:00pm
Qualifications :
- Customer Support Rep. primary duties:
Handle Print Job Inquiries: Assist customers with questions about printing services materials formats and turnaround times.
Provide Quotes and Estimates: Generate accurate pricing based on job specifications like paper type quantity color and finishing.
Process Orders: Enter and manage print orders ensuring all specifications are correctly captured.
Coordinate with Production: Communicate customer requirements to the vendor and monitor job progress.
Resolve Print Issues: Address concerns related to print quality delays or order discrepancies.
Track Shipments and Deliveries: Provide updates on order status and coordinate delivery logistics.
Maintain Customer Records: Keep detailed records of past orders preferences and communications.
Educate Customers: Explain printing options file requirements (e.g. bleed resolution) and best practices.
Support File Submission: Guide customers through uploading artwork and ensure files meet print-ready standards.
Additional Information :
Able to lift upto 50lbs
Remote Work :
No
Employment Type :
Contract