GDS VTH Learning Deployment Specialist EY Italy
GDS VTH Learning Deployment Specialist EY Italy
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Job Description
At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.
Job Title: Learning Deployment Specialist
Job Summary:
L&D VTH is a core service line within the Global Delivery Services organization providing multiple HR and learning related support services including Recruitment support Onboarding support People Data Administration Learning Administration Cross Border Travel Global Mobility and Performance Management support to EY member firms.
L&D VTH supports Europe West (EW) as part of the extended Region Learning team. It is fully integrated with onshore colleagues participating in meetings projects and planning activities as part of one team and is aligned with the Learning Global Process Model and initiates learning processes via existing workflow (SNOW intake forms) for execution by CAT and DAT teams.
The person selected for this role will be in the rank of a Senior Associate and responsible for the deployment of multiple courses within one or more curriculum for EY Italy working alongside the Senior Deployment specialist and/or Learning Program Manager. The Associate needs to provide oversight of Learning administration activities and reports on course feedback.
Applications Used: SuccessFactors (Learning Management System) Service-Now
Essential Functions of the Job:
Responsibilities:
- Build initial course Scheduling Offering for review
- Submit Schedule Offerings requests in order to publish content in SuccessFactors
- Support the end-to-end execution of Learning course deployment plans including conference and event management
- Monitoring of participant nominations working alongside the Italian Team
- Management of learner cancellations no shows and missed sessions including reminders to participants
- Prepare facilitators for delivery of learning courses (logistics) and support in the management of facilitators
- Manage and maintain SharePoint sites and maintain content relevancy for SL: program or course including joining instructions (if required) learner facilitator information material
- Support the hosting and production of online modules webcasts and virtual learning projects
- Monitor and analysis of reports: credit report Nasba report evaluation feedback etc.
- Contribute to other activities or projects across the wider Talent Development function
- Ensure CE credits awarded to Learning participants and instructors where applicable
- Build and maintain close working relationships with EY Italy Learning team
Knowledge and Skills Requirements:
- Understanding of EY and EY Talent
- Stakeholder management
- Strong IT skills Microsoft Office 365 suite Teams Excel PowerBI PowerPoint Word Outlook SharePoint etc
- Data Analytics and Monitoring competencies also for SQM support
- Data Visualization: Excel (focus on analysis and pivot tables) PowerBI dashboards
- Strong written and oral communication skills and ability to work effectively with multiple stakeholders across the organisation at all levels. Nice to have: proficiency in Italian.
- Strong team worker with enthusiastic can-do approach with ability to coordinate and work as one team
- Drive and deliver quality services and products to Talent
- Ability to learn new processes and skills quickly
- Proactive problem solver with solutions mindset
- Flexible and dependable; willing to adjust work schedule as necessary to meet peak demands and customer requirements
Job Requirements:
Education:
- Masters / Bachelors degree in Statics Math IT or related discipline.
Experience:
- Minimum of 3-6 years of experience
- Significant experience of working in HR in professional services or corporate environment
- Experience of working in Learning and development is desired
- Working in international and diverse environments
EY Building a better working world
EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.
Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.
Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.
Required Experience:
Unclear Seniority
Employment Type
Full Time
