Associate Director - HR - Operations - CBS - TAL - Talent Consulting - Gurgaon
Associate Director - HR - Operations - CBS - TAL - Talent Consulting - Gurgaon
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Job Description
The opportunity
We are seeking an experienced Associate Director of Human Resources to join our team. The ideal candidate will be a strategic HR leader with a proven track record of partnering with senior stakeholders to align HR initiatives with business objectives. This role requires a deep understanding of HR analytics talent management and change management to drive organizational success..
Your key responsibilities
Stakeholder Partnering:
- Collaborate with business leaders to understand and anticipate the impact of business decisions on employees.
- Utilize HR analytics and industry trends to inform strategic decision-making and provide actionable insights.
- Lead HRs involvement in organizational changes such as mergers acquisitions or restructurings.
- Develop and implement change management strategies to facilitate smooth transitions.
- Support the Request for Proposal (RFP) processes by providing HR expertise and insights.
Employee Advocacy and Engagement:
- Develop and execute action plans based on People Pulse Survey (PPS) results and employee feedback.
- Act as a trusted advisor to Partners on people-related matters enhancing employee engagement and well-being.
- Empower managers to foster a culture of engagement and well-being within their teams.
- Drive inclusive practices and fair representation across the organization.
- Champion employee well-being initiatives and connect Focus Group Discussions (FGDs) as per the ECHO Framework.
Talent Management:
- Provide coaching to Partners on talent and people matters.
- Conduct talent assessments to identify and develop high-potential employees.
- Design and implement talent retention programs to reduce turnover.
- Oversee succession planning for critical roles to ensure business continuity.
- Develop strategies for the integration of new joiners including Diversity and Inclusion Action Plans (DAP).
- Assist in identifying and developing the leadership pipeline.
Operational Excellence and Compliance:
- Ensure Service Level Agreement (SLA) adherence for all SSL-level processes managing a large independent portfolio of 3500 employees.
- Conduct quality audits and recommend process enhancements to improve operational efficiency.
- Resolve complex workplace disputes and maintain a harmonious work environment.
- Uphold strict compliance with employment legislation and internal policies.
- Lead and provide strategic direction to teams on all HR-related matters.
Initiatives:
- Design and drive strategic HR imperatives that align with organizational goals.
- Contribute to Service Line (SL) initiatives and drive continuous improvement.
- Foster team engagement and ensure robust SSL governance.
Skills and attributes for success
- Dynamic result-oriented person who brings strong understanding of HR functions including talent management compliance and change management.
- Exceptional interpersonal and communication skills with the ability to influence and partner with all levels of the organization.
- Analytical mindset with experience in HR analytics and data-driven decision-making.
- Experience in managing large-scale organizational changes and transformations.
- Proven ability to lead and develop HR teams.
To qualify for the role you must have
- Masters degree or HR certification preferred.
- Minimum of 17 years of HR experience with at least 5 years in a leadership role.
Required Experience:
Director
Employment Type
Full Time
