Manager, AI and Analytics
Manager, AI and Analytics
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1 Vacancy
Job Description
SOTI is committed to providing its employees with endless possibilities; learning new things working with the latest technologies and making a difference in the world.
Job Title: Manager AI and Analytics
Location: Mississauga Ontario Canada
Work Model: Hybrid
It all started with a classic story about one developers vision. In 1995 Carl Rodrigues President and CEO of SOTI has developed solutions for managing mobile device screens from a desktop. An innovation that has put him ahead in what is now one of the largest growing markets Enterprise Mobility Management (EMM). At SOTI we have demonstrated commitment to staying at the forefront of mobility management and security. We are deeply committed to researching and developing solutions that address todays toughest mobility challenges. We strive to go where nobody has gone before.
What Were Looking For
Were seeking a hands-on AI Manager with deep expertise in NLP and OpenAI technologies to lead and expand our AI capabilities. Youll work closely with a team of developers and data scientists to build and deploy real-world generative AI solutions that are integrated directly into our core products like MobiControl and XSight.
This role is perfect for someone who thrives on turning state-of-the-art AI research into tangible product features especially in areas like natural language understanding generative models LLM fine-tuning and prompt engineering. You will be both a leader and a contributor: someone who can design architecture write code and lead teams through production deployment.
Whats in it for you
The People - From our humble origins in our founders basement to our industry-leading position today SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth continuous innovation and fun.
The Growth - Our environment fosters new ideas fresh perspectives and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!
The Technology - Youll get the chance to take on complex and innovative AI projects as part of highly collaborative and agile teams. You will work alongside SOTIs partners including leading tech giants keeping you at the forefront of emerging technologies.
What Youll Do
Lead the design development and deployment of NLP and LLM-based solutions especially with Azure OpenAI APIs Hugging Face models and custom fine-tuning.
Build and scale production-ready AI pipelines for tasks such as summarization classification conversational agents anomaly detection semantic search and intelligent document processing.
Collaborate with product and engineering teams to integrate AI-powered features seamlessly into SOTI products.
Establish best practices in model evaluation fine-tuning and prompt engineering.
Own MLOps and AI lifecycle management including model retraining monitoring and continuous improvement.
Mentor coach and grow a team of AI/ML developers and researchers.
Ensure adherence to ethical AI principles data privacy and model transparency.
Stay on top of emerging trends in generative AI and NLP and bring viable innovations into the product roadmap.
Experience Youll Bring
5 years of experience in software development including 3 years specifically working with AI/ML with strong hands-on expertise in NLP and LLMs.
3 years in a leadership/manager role ideally leading AI-focused teams in a product development environment.
Proven experience integrating OpenAI Hugging Face Transformers or similar LLM-based APIs into production systems.
Deep understanding of prompt engineering fine-tuning retrieval-augmented generation (RAG) embeddings and semantic search.
Experience with MLOps tools like MLflow Kubeflow or SageMaker.
Track record of deploying customer-facing AI features at scale.
Familiarity with agile and DevOps principles; strong project management and communication skills.
Passion for mentoring and developing top technical talent.
A growth mindset and ability to thrive in a fast-paced product-driven environment.
Bonus Experience
Understanding of vector databases like Pinecone Weaviate or FAISS.
Familiarity with mobile device management (MDM) or enterprise software.
About SOTI
SOTI is a proven innovator and industry leader for simplifying business mobility solutions by making them smarter faster and more reliable. With SOTIsinnovative portfolio of solutions organizations can trust SOTI to elevate and streamline their mobile operations maximize their ROI and reduce device downtime. Globally with over 17000 customers SOTI has proven itself to be the go-to mobile platform provider to manage secure and support business-critical devices. With SOTIs world-class support enterprises can take mobility to endless possibilities. For more information visit.
#LI-KI1
At SOTI we celebrate the uniqueness of our global teams and are proud to be an equal opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market. We offer careers with #EndlessPossibilities.
If you want to bring your ideas to life apply at SOTI today.
We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process please notify People & Culture at .
Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter SOTI will not consider or agree to payment of any referral compensation or recruiter fee.
Required Experience:
Manager
Employment Type
Full-Time
