Ecommerce Marketplace Associate (Hybrid)
Ecommerce Marketplace Associate (Hybrid)
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Job Description
This is a Hybrid work-from-home position reporting to the office three days a week in Carrollton Texas.
About DC International
DC International is a vertically integrated ecommerce company and home to two fast-growing direct-to-consumer brands: Coverstore and Leatherology. What does it mean to be a vertically integrated company It means working alongside a diverse team of creators marketers analysts developers designers and innovators. It means overseeing the complete end-to-end product lifecycle. With our headquarters in Carrollton Texas and a wholly owned manufacturing facility in Asia DC International is uniquely positioned to create a great customer experience from start to finish.
Since 2005 our mission has been simple: to bring customers products that matter. We do this by marrying timeless design innovative technology and an unwavering commitment to quality. Over the last 15 years we have grown from a small family business into one of the industrys leaders in product excellence and superior service. Despite our success we never forget our humble beginnings and the customer-first values upon which we were founded.
DC International is looking for an Ecommerce Marketplace Associateto beresponsible for the growth profitability and day-to-day management of all third-party marketplace channels and products supporting these channels. They will be responsible for maintaining accurate product listings troubleshooting issues monitoring account health uncovering opportunities and creating strategies to grow the business. This will include not only existing business through Amazon and Walmart but also researching and recommending other ecommerce marketplaces.
Duties and responsibilities
Below is a list of the primary job duties and responsibilities for the Ecommerce Marketplace Associate. The responsibilities below are meant as a guide for core job functions but are by no means exhaustive.
Merchandising Strategy
- Partner with merchandising teams to launch marketplace assortment and implement merchandising strategies with the goal of achieving sales/profit performance goals.
- Monitor analyze generate reports (daily weekly monthly) make recommendations and take action on marketplace performance. KPIs include but are not limited to unit sales revenue profitability ROI gross margins etc.
- Optimize the FBA assortment by forecasting replenishing regularly analyzing performance monitoring aged inventory monitoring returns and making recommendations to enhance sales growth and profit.
- Stay abreast of industry patterns trends and best practices to support our marketplace growth strategy.
- Research and propose strategies for expanding into other third-party marketplaces.
Marketing/Content Management
- Research and optimize listings by leveraging Rithum Salsify Seller Central (Amazon) Seller Center (Walmart) Helium 10 and other tools to enhance placement and organic search performance.
- Establish and execute marketplace marketing strategies including campaign management promotional opportunities consumer engagement opportunities pricing optimization and content optimization.
Product Integrity and Maintenance
- Ensure detailed accuracy of product listings to increase product rankings and drive sales. This includes assortmentreviews ongoing auditing error resolution and maintenance of parent/child relationships.
- Be the subject matter expert on product information flow to marketplaces by understanding mechanics of back-end tools processes and systems as well as documenting processes and optimizing for better speed to market and minimizing rework/penalties.
- Actively monitor overall account health (customer service performance policy compliance shipping performance) reviews and customer inquiries to gain insights on product gaps and opportunities.
- Work closely with solicit feedback from and provide ongoing updates to other departments (Merchandising Warehouse Marketing and Customer Service).
Qualifications
- Minimum 2 years of experience managing Ecommerce business. Experience managing Amazon and/or other 3rd party marketplace a plus.
- Bachelors degree preferred.
- Able to make critical business decisions by analyzing large data sets.
- Proficient in Excel especially for data manipulation and analytics. Excel skills to include advanced formulas (Vlookup concatenate etc.) charting conditional formatting pivot tables and macros filters sorting importing and exporting.
- Strong understanding of retail inventory management sales analysis and marketing.
- Proactive and resourceful in problem solving decision making and executing goals.
- Excellent time management and organizational skills with the ability to prioritize multi-task and manage deadlines.
- Exceptional attention to detail the ability to plan strategically and to manage multiple tasks and projects.
- Ability to manage the workload and conflicting priorities to meet deadlines.
- Ability to establish and maintain professional credibility.
- Enthusiastic and driven worker with a passion for eCommerce.
- Exceptional verbal written and interpersonal communication skills. Must be able to communicate with all levels of the organization.
About Leatherology
Founded in 2008Leatherologysmission is to celebrate the everyday. As a direct-to-consumer business we passionately believe that great design and quality can be accessibly priced and we work hard to create beautiful products using the finest materials. We also believe that the best gifts in life are timeless and personal. That is why you wont typically see our logo on the front of our products. Our goal is to let our customers personalize everything and make it one of a kind whether for yourself or a loved one.
Leatherology has been featured in numerous national and international publications including Vogue The New York Times Fast Company Forbes WWD and The Dallas Morning News. Our handbags and accessories have been worn by celebrities including Reese Witherspoon Serena Williams Mandy Moore Mindy Kaling Lily Collins Rachel Zoe Demi Moore Jonathan Van Ness and more.
About Coverstore
At Coverstore our mission is to protect what you love. We are passionate about creating the highest quality cover storage organization and decorative solutions for your every day. Long recognized as a market-leader we never settle for less and are keenly focused on the details that set us apart from the rest. We continue to invest in innovative products and services like made-to-order custom covers that will help our customers protect their most cherished belongings for years to come.
Since 2005 Coverstore has sold millions of cover storage and lifestyle products to households around the world. We have also created products for and partnered with thousands of businesses including United Airlines Texas A&M University Fenway Park Beverly Hills Hotel SoHo House Rosewood Hotels Microsoft Polywood Agio Franklin BBQ and more.
DC International Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race color national origin sex religion age or disability in employment or the provision of services.
Required Experience:
Manager
Employment Type
Full-Time
