GMS-Senior-Ping Directory

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

Global Managed Service Identity and access Management Senior

The IAM Administrator role will be primarily responsible for the support and enhancements that are required for the engagement. Also adhering to stated SLAs and ensuring high standards of quality deliverables.

Key Requirements / Responsibilities:

• Implement and manage the effectiveness of Incident Service Request Change and Problem management processes for the service area
• Assist stakeholder teams as required coordinate with product engineering team
• Resolve technical issues through debugging research and investigation.
• Design implement and configure the Ping Directory LDAP infrastructure including server installation deployment and integration with other systems.
• Develop and maintain LDAP schema object classes and attributes to meet business requirements and ensure optimal performance.
• Perform LDAP directory server configuration optimization and tuning to ensure high availability scalability and reliability.
• Administer and troubleshoot LDAP services including monitoring LDAP servers analysing logs and resolving performance and connectivity issues.
• Collaborate with cross-functional teams to integrate LDAP services with other applications such as single sign-on (SSO) identity and access management (IAM) and authentication systems.
• Ensure LDAP infrastructure adheres to security best practices and implement necessary security controls including authentication authorization and encryption.
• Work closely with network and system administrators to coordinate LDAP server deployments and ensure seamless integration with the existing infrastructure.
• Stay up to date with industry trends and advancements in LDAP technologies and contribute to the evolution and improvement of LDAP services within the organization.
• Document LDAP infrastructure design configurations and troubleshooting procedures for reference and knowledge sharing.
• Strong communication skills both verbal and written
• Must be able to thrive in a fast-paced high-energy environment
• Ability to work independently adapt quickly and maintain a positive attitude
• Troubleshoot and maintain user onboarding workflows and role provisioning
• Ability to perform Root Cause Analysis and suggest solutions to avoid errors
• Support onboarding of application and platform users.
• Monitor IAM platform components and resource
• Provide IAM support to end users.
• Work involves day to day health check incident support (as per defined scope and levels) e-mail support tool upgrades and monitoring of systems reporting the status and working with Development and QA teams to help them fix the issues.
• Should be a good team player to work on a competitive environment

Qualifications:
Education:

• Bachelors Degree required

Skills Expertise

• Good soft skills i.e. verbal & written communication and technical document writing
• Prior experience working in remote teams on global scale
• Customer orientation skills
• Scripting knowledge

Work Requirements:

• Willingness to travel as required
• Willingness to be on call support engineer and work occasional overtime as required
• Willingness to work in shifts as required

EY Building a better working world

EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.