Czech-Speaking Customer Service Agent -Sofia, Bulgaria
Czech-Speaking Customer Service Agent -Sofia, Bulgaria
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location: Sofia Bulgaria
Full-Time On-site / Hybrid Options Available
About the Role
Do you speak Czech fluently and enjoy helping people Are you looking for a fresh start in a multicultural environment where your communication skills truly make a difference
Were looking for a Czech-speaking Customer Service Agent to join our growing team in Sofia. In this role youll provide support to Czech-speaking customers helping them resolve issues and ensuring a smooth and positive experience.
What Youll Do
-
Respond to Czech-speaking customers via phone email or live chat.
-
Help customers with product information orders technical issues and general inquiries.
-
Log interactions accurately in the CRM system.
-
Collaborate with internal departments to solve more complex problems.
-
Maintain a high level of professionalism and customer satisfaction in every interaction.
What Were Looking For
-
Fluent Czech (C1 or higher) and strong English skills (B2 or higher).
-
Previous experience in customer support is a plus but not required full training is provided.
-
Comfortable using computers and communication tools.
-
A friendly patient and problem-solving mindset.
-
Residing in Sofia or open to relocating (relocation assistance available).
What We Offer
-
Competitive base salary plus performance-based bonuses.
-
Relocation support: flight coverage and temporary accommodation included.
-
Paid training and opportunities for career development.
-
Private health insurance and wellness benefits.
-
A modern centrally located office in Sofia.
-
Flexible working options (hybrid work possible).
-
Supportive diverse team and a welcoming company culture.
-
Fun social activities and internal growth opportunities.
Employment Type
Full Time
