Victoria's Secret - Retail Learning And Development Advisor (North)
Victoria's Secret - Retail Learning And Development Advisor (North)
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Job Description
Role: Retail Learning & Development Advisor (North)
Reports to: Head of People
Location: 4 days in store 1 days remote or office
Working hours: Monday-Friday 9:00-17:00
Job Purpose
To deliver inspiring and value adding training solutions across Victorias Secret. Whilst creating a strong culture of learning inclusion and wellbeing in order to drive overall productivity and performance.
Primary Responsibilities
Learning and Development
Collaborate with external partners and internal stakeholders to design and deliver high quality training
programmes that are aligned to the overall business and people goals
Design and develop content and tools that support the delivery of identified training programmes
Deliver digital and face to face training that is interactive and meets audience needs
Work closely with the Retail Team to implement in store training plans that are focused on executing the
brand customer experience & a hyper focus on driving best at categories; Bras & Fragrance
Role model the brand behaviours and provide timely support / feedback / coaching to all levels of the
store team to support with store and business objectives
Monitor and evaluate the success of learning initiatives using data insight to inform and shape future
training programmes and proposals
Maintain training records in line with GDPR
Continuously review and update training materials guides and documentation to ensure they are
compliance
Design bespoke training programmes to support ad hoc business goals as and when required
Skills and Experience
Experience working in a retail environment ideally in a customer facing / focused role
Strong organisational and planning skills
Strong interpersonal skills to build and develop valued relationships across the business
Strong verbal and written communication skills with excellent attention to detail
Confident and engaging speaking and facilitation style
Creative and innovative design skills for developing and delivering training content
Team orientated along with the ability to work collaboratively with others
High standard of integrity and discretion
The above responsibilities are an overview of the role and its responsibilities the list is not exhaustive and additional responsibilities may be required from time to time.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
