Transitions Consultant
Transitions Consultant
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Job Description
About Toll Group
At Toll we do more than just logistics - we move the businesses that move the world. Our 16000 team members can help solve any logistics transport or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today we support more than 20000 customers worldwide with 500 sites in 27 markets and a forwarding network spanning 150 countries. We are proudly part of Japan Post
Toll Global Logistics provides sophisticated supply chain solutions from end-to-end or part solutions warehousing and distribution to dedicated transport solutions across the globe and to some of the most remote corners of the world.
Government & Defence provides specialised logistics expertise including relocation services. We work with clients at all levels of government to deliver an extremely diverse range of logistics solutions - from the distribution of healthcare products managing the relocation of their employees delivering fleets of government vehicles through to helicopter rescue services.
Transitions Consultant Parramatta & Adelaide - Expression of Interest
The Opportunity
Due to ongoing growth within the business we are looking to connect with Transitions Consultants to join our Government & Defence team in our offices across Parramatta & Adelaide.
The significant focus of this position is related to ensuring services are delivered in accordance with contractual requirements. This includes arranging and completing on site visits to customers residences to determine the scope of the removal service. The role can be based in Adelaide CBD with local travel within the Greater Adelaide region or in Parramatta with local travel within the Greater Sydney region.
As a transitions consultant you will:
Develop strong relationships with providers establishing mechanisms of review and promote innovative solutions to ensure the successful delivery of contract requirements.
Have a working knowledge of the contractual documentation relating to RS Providers including Deed of Agreement Statement of Requirements and Minimum Standards.
Reporting of Provider WHS incidents and safety conversations with the relevant Manager.
Ensuring statutory regulations in relation to Compliance and Safety are adhered to by Providers.
Understanding the culture of key clients and ensuring swift response and resolution of any service delivery issues.
About you
To be successful in this role you will need:
Excellent experience in a customer facing customer service position.
Relocations industry experience is a bonus
Intermediate computer skills (microsoft office)
Excellent customer service skills (written and verbal)
This position is 90% on the road - current C class drivers licence is required
Possess initiative a strong desire to achieve results and a professional work ethic.
Flexibilityand the abilityto adapt to constant change
Must be an Australian Citizen or Permanent Resident
What We Offer:
Company vehicle with fuel card provided
Market competitive salary
Flexible work arrangements
A positive and collaborative work environment
Opportunities for professional growth and development
Local discounts on services and other special benefits for employees
What moves you
At Toll you can help play a vital role in delivering what matters. From food fuel medicine and rescue services we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach our 16000 people bring a passion for progress. We collaborate in friendly caring teams supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you our customers and our world further.
Are you excited about this role but are concerned you dont meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll we value a diverse inclusive and authentic workplace so if youre interested in this role but your past experience doesnt align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages ethnicities genders and abilities.
To find out more about us visit
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.Required Experience:
Contract
Employment Type
Full-Time
