Circuit Provisioning Specialist
Circuit Provisioning Specialist
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Job Description
Position Description:
The Senior Circuit Provisioning Specialist is a subject matter expert responsible for end-to-end lifecycle management of complex telecommunications circuits and infrastructure services. This role ensures the accurate and timely provisioning of data and voice circuits translating business needs into scalable network services. The incumbent applies advanced professional knowledge to resolve highly complex issues drive efficiency and optimize service delivery aligned with enterprise objectives.
This is a hybrid role that can be located with proximity of Troy AL; Lafayette LA; Wausau WI; Knoxville TN; Mobile AL; Belton TX; or Lebanon VA.
Your future duties and responsibilities:
Manage the full lifecycle of circuit provisioning including ordering tracking testing and activating telecom and WAN services from carriers and vendors.
Analyze and interpret technical documentation carrier service orders and circuit layouts to validate configurations and compliance with standards.
Partner with Network Engineering IT Operations and external vendors to implement provisioning solutions that support business continuity and strategic growth.
Develop document and continuously improve provisioning processes playbooks and escalation procedures.
Lead efforts to evaluate new technologies and vendors to optimize cost and performance.
Perform root cause analysis of complex circuit issues and drive resolution with minimal supervision.
Serve as an escalation point and mentor for junior team members and cross-functional stakeholders.
Utilize network management and ticketing systems (e.g. ServiceNow Netcool Remedy) to track provisioning activities and ensure SLA adherence.
Required qualifications to be successful in this role:
Bachelors degree in Telecommunications Information Systems or a related field; or equivalent work experience.
8 years of experience in circuit provisioning network operations or telecom vendor management.
Strong working knowledge of telecom protocols and circuit types (T1 DS3 OCx Ethernet MPLS SD-WAN).
Experience coordinating with Tier 1 and Tier 2 carriers (AT&T Lumen Zayo Verizon etc.).
Familiarity with LOAs circuit IDs ASRs and telecom service management tools.
Proven ability to lead complex multi-vendor provisioning projects with minimal oversight.
Exceptional analytical documentation and stakeholder management skills.
Desired qualifications:
Masters degree or advanced certifications (e.g. CCNP MEF-CECP) are advantageous.
Works independently with guidance only in the most intricate scenarios.
Provides informal mentorship and technical guidance to less experienced professionals.
CGI anticipates accepting applications for this position through August 29 2025.
Other Information:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level experience relevant training and licensure and certifications. To support the ability to reward for merit-based performance CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $62700.00 - $109700.00.
CGIs benefits are offered to eligible professionals on their first day of employment to include:
Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation holidays and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well-being programs
#LI-TM2
Skills:
- Document Management
- Process coordination
- Technical Analysis
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race ethnicity ancestry color sex religion creed age national origin citizenship status disability pregnancy medical condition military and veteran status marital status sexual orientation or perceived sexual orientation gender gender identity and gender expression familial status or responsibilities reproductive health decisions political affiliation genetic information height weight or any other legally protected status or characteristics to the extent required by applicable federal state and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S. please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements and in accordance with applicable laws some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with CGIs legal duty to furnish information.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
