Director Lab

Laboratory Director

Are you looking for a rewarding career with family-friendly hours and top-notch benefitsWere looking for qualifiedcandidateslike you to join our Texas Health family.

• Work location: Texas Health Alliance
• Core work hours: Monday Friday; 8:00a-5:00p;

Texas Health Alliance is a 151-bed full-service hospital located in North Fort Worth providing trusted care since 2012. We offer convenient access to care for residents in Keller North Richland Hills Haslet Roanoke and surrounding areas.

We offer advanced services across wellness outpatient surgery womens imaging and radiologymaking our hospital a trusted destination for comprehensive care. Our facility has Level III Neonatal Intensive Care Unit (NICU) and Level III Trauma services. Were also Joint Commission-accredited and hold Disease-Specific Certifications for Acute Heart Attack Ready (AHAR) and Stroke care.

Texas Health Alliance is also designated as a Baby-Friendly Facility and a Pathways to Excellence hospitaldemonstrating our ongoing commitment to high-quality patient-centered care in North Fort Worth.

Job Qualifications

Clinical/Business Operations:
Identifies the need for new programs or services to meet the needs of the patients staff physicians and community.
Facilitates the provision of safe competent care.
Routinely assess client needs implementing changes as appropriate.
Acts as a resource for CLS II and Lead CLS in all areas of operation.
Able to perform complex laboratory procedures recognizes deviation from expected results analyzed and corrects problems using scientific principles for most areas of laboratory.
Maintains professional knowledge and expertise in all aspects of the laboratory and is able to fill in as needed in most areas of the laboratory.
Identifies and evaluates opportunities for services/programs tailored to the age specific population served related to areas of responsibilities.
Develop implement and monitor departmental policies.
Assess clinical skills of staff to ensure competency to care for the age specific population served.
Facilitates the provision of equipment/supplies to support patient care.
Staffing department based on volume making adjustments as necessary.
Managing payroll ensuring that time is being recorded and paid appropriately. Minimize manual payroll corrections through weekly review of payroll data.
Ensure employee attendance at town halls brown bags and employee forums.
Ensures the department complies with regulatory standards.

Service:
Customer Service: Timely follow through and response to issues or complaints (i.e. Event Reporting Tool investigations completed within 30 days patient complaints addressed during hospital stay or within 24 hours post discharge and CMS 7 day requirement is met).
Develop and maintain effective relationships with internal and external clients. Ongoing education of staff on service expectations including service recovery. Effective use of Leader Listening Rounds to proactively identify and resolve potential issues. Promotes open and active communication among all caregivers.
Patient Satisfaction: Patient satisfaction indicators have been met. Review Press Ganey patient satisfaction data to determine trends and develop/implement action plans to ensure high levels of satisfaction are maintained. Demonstrates effective interpersonal skills when addressing patient concerns.

Quality and Performance Improvement:
Department Specific: Actively participates in the PI process for the laboratory. Supports the use of PI tools to appropriately address clinical issues/concerns
Hospital Based: Understand basic core measure standards and be able to describe how these measures relate to our strategic objectives. Develop a plan for incorporating core measure compliance into daily workflow. Develop a plan for educating measuring monitoring and improving performance on the patient safety KPIs including hand hygiene patient identifiers and timeouts if applicable. Create a mechanism for continuous quality improvement on the individual unit to include at least one focused project per year in an area of need identified by the unit. Tier 2 observations with monthly reporting.

Financial Operations
Volume targets have been met.
Revenue targets have been met.
Expense targets have been met.
Invoices processed in a timely manner.
Labor productivity at 95% or above.
Overtime and call back targets have been met.
Develops monitors adjusts and explains variances for operational and capital budgets for areas of responsibility.
Manage the approved budget through frequent and regular monitoring implementation of effective written action plans to address variances and
implementation and adjusting strategies as needed to meet budgetary expectations.
Maintain knowledge of current reimbursement and denials process addressing issues as appropriate.

Human Resource Management:
Timely completion of employee reviews.
Retention indicators have been met.
All mandatory training for staff completed.
Initial and annual competency assessment of staff completed timely.
Annual employee health screening of staff completed.
Ensure that all employees maintain current licensure certification and registry as required by their job.
Vacancy rate indicators have been met.
Employee engagement survey participation goals have been met.
Department engagement/partnership goals have been met and action plans have been completed.
Employee engagement results for direct management meet established targets.
Recognition of employees through Applause and Shining Star Programs.
Ensure staff compliance with hospital and system policies.
Ongoing monitoring and management of staff performance using the disciplinary process as appropriate.
Promote professional growth development and accountability in staff.
Identify leadership talent and actively develop leadership skills for future opportunities.
Facilitates recruitment of qualified staff.
Facilitates the training of new employees.

Professional Accountability:
Participates in hospital initiatives (i.e. fund raising events and community events).
Serves on hospital and system based committees as appropriate.
Maintains current licensure and certification as required by position.
Adheres to hospital and system policies.
Completes mandatory training and annual employee health screening timely.
Maintains professional growth and development through seminars workshops and professional affiliations.
Demonstrates accountability and responsibility by independently completing projects/assignments on time.

Program Management:
Provide structure support and facilitation of critical Service Line special initiatives acting as LSS Black Belt to drive the planning implementation tracking of timely deliverables for critical service line projects and teams.
Works in collaboration with THAL administration and key stakeholders in development of new service lines STEMI etc.

Education
Bachelors Degree Medical Technology or related field Required
And
Masters Degree Preferred

Experience
3 Years clinical lab experience Required
and
5 Years progressive lab management experience Required

*** Epic Beaker experience is highly preferred ***

Licenses and Certifications
MT(ASCP) - Medical Technologist or equivalent Upon Hire Required

Skills
Keyboard skills for computer data entry. PC software applications such as word processing spreadsheets and data bases. Administrative skills to accurately compile statistics and maintain logs. Must be able to develop cooperative relationships in an environment of teamwork within and outside of the laboratory. Excellent oral and written communication skills. Administrative skills to accurately compile statistics and maintain logs; presentation skills; financial analysis skills; and budgeting skills. Knowledge and ability to use Kainexus and other LSS Black Belt tools to effectively manage improvement projects and service line development.

Why Texas Health

At Texas Health Resources our mission is to improve the health of the people in the communities we serve.

As part of the Texas Health family and its 28000 employees were one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.

Learn more about our culture benefits and recent awards.

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