Technical Program Manager - Route 53, Route 53

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Route 53 is a highly available and scalable Domain Name System (DNS) service offered by Amazon Web Services. We operate in over 50 locations worldwide and provide advanced functionality such as latency-based routing (LBR) Private DNS Geo DNS routing DNS failover and integration with Amazon CloudFront Amazon S3 and Amazon Elastic Load Balancing. On top of that we offer fast change propagation with a 100% availability SLA. Our service is quickly growing and were expanding in multiple directions: adding new features and functionality to our DNS services better traffic management new AWS integrations improving our health check capabilities and expanding with new services in the naming and routing space. Throughout everything we do theres a core focus to be operationally indistinguishable from perfect. Our mission is to build and operate a better and secure Internet.

We are looking for a Technical Program Manager (TPM) to join the Route 53 Authoritative DNS team in Seattle. As a TPM youll be working across multiple AWS teams to deliver critical infrastructure and impactful customer features . If you thrive when working through ambiguity have a natural bias for action have experience tackling technically-complex problems and can translate all of this into effective verbal and written communication to senior leaders this position is for you!

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

- 5 years of technical product or program management experience
- 3 years of software development experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules
- Excellent written and verbal communication skills

- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership
- Experience with DNS Networking an AWS Services.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary for this position ranges from $128100/year up to $214000/year. Salary is based on a number of factors and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. Applicants should apply via our internal or external career site.