Bellperson Shuttle Driver (Part - Time) - DoubleTree by Hilton Cedar Rapids Convention Complex

EOE/AA/Disabled/Veterans

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The DoubleTree by Hilton Hotel Cedar Rapids is looking for an Overnight Bellperson/Shuttle Driver to join the team!

This 267 room hotel is connected to the Alliant Energy PowerHouse and also home to Cedar Rapids conventions and events. The ideal candidate will have great knowledge of the local area a warm/friendly approach excellent time management skills and hold a valid drivers license.

This is a part time position that has a schedule of Sunday and Monday nights from 9pm to 3am. This position is paying $16.00 tips.

Here are some perks you can enjoy when joining our team
Access to your pay when you need it through DailyPay
Career growth & development
The Go Hilton travel discount program
Competitive wellness benefits
Team Member Resource Groups
Recognition and rewards programs
And so much more

What will I be doing

As a Bellperson/Shuttle Driver you would be responsible for transferring and storing luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely friendly and efficient manner
• Organize and store luggage as needed according to guidelines
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Assist with room moves special luggage deliveries and/or pulls and attend the main lobby and front door as needed
• Drives property-designated vehicles to and from guest destinations such as guest room or local airport as needed
• Assist in the maintenance appearance and functionality of equipment
• Must be able to work the overnight shift 9pm to 3am
• The starting pay for this position is $16.00 per hour plus tips
• Previous customer service experience is required

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!